Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,231 reviews
Support PetsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are Emotional Support Animal Specialists, connecting our customers to licensed medical doctors who will evaluate them to see if they qualify for an Emotional Support Animal.
Support Pets (supportpets.com) has 2,231 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
2,231 approved reviews, newest moderated first
Fast, reliable, easy, and great communication
By Sierra
Response from Support Pets· Oct 29, 2025
Awesome! Thank you so much for your kind words! We're glad to hear that the process was smooth and easy for you—making things simple and convenient is always our top priority. Count on us
Everything went so well and I’m so happy with this company
By Patricia F.
Response from Support Pets· Oct 29, 2025
We are happy to hear that! Enjoy life to the fullest with your ESA Thanks for trusting and choosing us
Was super easy, and super affordable. Now my babies can be everywhere I am and I couldn’t ask for anything more!
By Tom R.
Response from Support Pets· Oct 29, 2025
Thank you for your kind words! We're glad to hear the process was simple and affordable for you and look forward to continuing to support you and your pet’s health needs in the future. Count on us
Everything went well and it was easy. Now I can take Coco everywhere.
By Wendy W.
Response from Support Pets· Oct 29, 2025
Thank you so much for your review! It’s wonderful to hear that the experience was quick and easy for you. We truly appreciate your support and look forward to helping you and your furry friends again soon! Count on us
They worked really fast
By Guadalupe S.
Response from Support Pets· Oct 27, 2025
We’re glad to hear you had a fast experience! Our team works hard to make the process quick and smooth for you. Count on us
Communication
By April L.
Response from Support Pets· Oct 27, 2025
Hi there! Thank you so much for your feedback Count on us
Always come through for me and my baby. I love this company and I am super happy they still exist.
By Lasasha
Response from Support Pets· Oct 27, 2025
Hi there! We’re so happy to have your continued trust. Thank you for the kind words and for choosing us to help you and your ESA
My dog is registered as an ESA, and the letter expired in July. Just this past week, I was almost killed by my ex partner, contacted support to get a renewal letter and asked if they could help me with a discountd due to my situation and the only offer was a $10 discount. Shame on them.
By Tracy D.
Response from Support Pets· Oct 27, 2025
We’re truly sorry to hear about what you’ve been through, and we’re relieved that you’re safe. Our team genuinely cares and always tries to assist as much as possible within the limits of our pricing and policies.
