Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,231 reviews
Support PetsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are Emotional Support Animal Specialists, connecting our customers to licensed medical doctors who will evaluate them to see if they qualify for an Emotional Support Animal.
Support Pets (supportpets.com) has 2,231 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
2,231 approved reviews, newest moderated first
simple clear professional service
By Leonard S.
Response from Support Pets· Jan 1, 2023
We are happy to hear you found the application process with Support Pets simple, and with professional service. We are happy to be of assistance. Thank you for choosing Support Pets services, we are glad to be of assistance.
Easy to use the app and kind people
By Laura B.
Response from Support Pets· Jan 1, 2023
Thank you for your kindness. We are glad that you weren't inconvenienced by our services, and we are happy to know you are enjoying our services. Wishing you a prosperous year ahead.
Easy to navigate and nicely organized and done ✅
By customer
Response from Support Pets· Dec 31, 2022
Hi! We are glad that you find our website easy to navigate and organized, that's exactly what we have our valued customers to experience, thank you for choosing Support Pets and for trusting us with your ESA needs. Have a prosperous 2023!
I got what the help I need for my supportpet.
By Fannie B.
Response from Support Pets· Dec 28, 2022
Hi! Thank you for trusting us with your ESA needs, it is our pleasure to be of assistance. Happy holidays from Support Pets.
I received everything I was promised. At this time I can not afford to go after the other documents. However, I will as soon as I am able to do so. Thank you for everything I have received so far. I am looking forward to acquiring full service animal documentation this upcoming year. Thank you, Bobby.
By Bobby P.
Response from Support Pets· Dec 20, 2022
Hi! Thank you for the positive review, it is always our pleasure to assist you with your ESA needs. If you feel you need a service dog, please let us know we will be happy to refer you to our partner company ICTI. Happy holidays from Support Pets!
Haven't had time to look at info. yet, as am a caregiver to my husband that taken a significant amount of time this year.
By Arlowene S.
Response from Support Pets· Dec 17, 2022
Hello there! We understand how difficult it can be. It is a job that requires 24 hour dedication. We wish you and your family the very best.
I have been pleasantly surprised & grateful for all the help from customer service to get my documents!!! Thank you !!!!
By Yvette
Response from Support Pets· Dec 9, 2022
Hi! Thank you, it is our pleasure to be of assistance and provide you with excellent service. Thank you for supporting Support Pets. Happy Holidays!
I had to move unexpectedly, and it was difficult finding any place that would accept my Pit Bull. A few apartments mentioned they would take her as long as she had paperwork showing that she was an emotional support animal. I was still concerned however that I would have difficulty setting up a doctors appointment in the short time I had to find an apartment. Thankfully I found supportpets.com, and was able to get my pup registered as a support animal in about 48 hours. There were just a few, simple, direct questions for me to answer, and then a day or two later I received a very professional looking letter through email from a doctor in my area. Once I got that letter, it literally made every apartment available to me and my Pit Bull by law. I am beyond grateful, and can say that supportpets.com was absolutely wonderful, and worth every penny. It would have been worth the money just to be able to have my dog with me, but on top of that, my apartment cannot charge me a pet deposit, or additional monthly rent for her. Ultimately, having her registered as an ESA will actually save me money. Thank you. Thank you. Thank you.
By Jeff M.
Response from Support Pets· Dec 4, 2022
Hi! Nothing can be more meaningful than being with our ESA, and we are glad that we can be of assistance in making your dream into a reality of having a meaningful life with your ESA, thank you for your trust, and for choosing our company for your ESA needs.
