Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,231 reviews
Support PetsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are Emotional Support Animal Specialists, connecting our customers to licensed medical doctors who will evaluate them to see if they qualify for an Emotional Support Animal.
Support Pets (supportpets.com) has 2,231 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
2,231 approved reviews, newest moderated first
It was so easy to enroll. I want to enroll on my training,but have to wait because of the price.
By Brian M.
Response from Support Pets· Jan 16, 2023
Hello there! Thank you so much for your positive review! We will be here whenever you need. You are always welcome!
The entire process was fast and easy to apply as advertised. I answered the survey and received the next step of the process immediately. There were links to provide me with options to seek out training opportunities. I was trying to move and was refused applications the moment I mentioned the word, Pitbull. The site provided a link for families seeking ideas and rights as a support pet owner to aid in the move process. The link shared areas in my community that were "Pitbull Friendly." After my search, I received my certificate and dog vest and visited management companies again. Owners and/or agents were much more friendlier and accepted my application with less prejudice. I was able to secure 3 of the 7 units of interests with no problem after submission of my certificate. I'm in a great community and I'm absolutely positive this would not be possible without the services of Support Pets.
By NICOLE S.
Response from Support Pets· Jan 16, 2023
Hello there! We are so glad to hear that! Our goal is to provide an easy, safe and fast service! Enjoy it to the fullest! Thank you for trusting and choosing us!
I received my certificates, tags and harness but having trouble accessing trading site
By Shellie S.
Response from Support Pets· Jan 13, 2023
Thanks for your positive review! Don't worry, we sent you an e-mail to assist you with any exchanges you need. We hope you enjoy every second with your ESA! Thanks for trusting and choosing us!
I feel more at ease knowing that Wally and Mouse can be with me, especially when I am having a hard time breathing and especially a serious panic attack. They can happen at any time, but especially when I see someone who looks like the man AND woman who tortured me in a very very young age. I didn't put any dates because these episodes can happen in any place or in any time.
By Lynn
Response from Support Pets· Jan 4, 2023
Hi! We are glad to know that you are satisfied with our services, nothing can ease our anxiety but having our ESA around, we are glad that we can be of assistance. Thank you for choosing Support Pets for your ESA needs.
Was easy to use website. Received documents quickly.
By Crystal V.
Response from Support Pets· Jan 4, 2023
Hi! We are thankful to hear that you found our website easy to use, and we don’t want our customers to wait, so we try to deliver the package as soon as possible. Thank you for allowing us to assist you with your ESA needs, thank you for your trust.
They helped me to keep my pets with me in a stressful situation. The experience was very painless and who doesn't want their pets well behaved and well mannered. They are professional and very quick to respond to any issues you may be experiencing.
By Charlotte V.
Response from Support Pets· Jan 4, 2023
Hi! We know that nothing can ease our anxiety but having our ESA around, and it's our pleasure to assist you and make your dream into a reality of having a meaningful life with your ESA, thank you for your trust and for choosing our company for your ESA needs.
Thanks to the ESA documents I've been able to travel abroad with no extra cost and even go to fancy restaurants with my pet. Worth every penny!
By Camila M.
Response from Support Pets· Jan 4, 2023
Hi! Your convenience always matters to us, and that's why we always strive to make your dream reality of having a meaningful life with your ESA, thank you for trusting Support Pets.
It was easy and fast
By Skyler
Response from Support Pets· Jan 3, 2023
Hi! That is exactly what we want to achieve for our valued customers! A fast, easy, and hassle-free transaction, thank you for supporting our services. Thank you for choosing Support Pets for your ESA needs, have a prosperous year ahead!
