Digital renewal process
Renewal process super easy and documents same day
By melissa V.
Response from Support Pets· Jan 27, 2025
That's our goal! An easy and hassle-free service to help those in need! It is a pleasure to assist! Count on us
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,231 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are Emotional Support Animal Specialists, connecting our customers to licensed medical doctors who will evaluate them to see if they qualify for an Emotional Support Animal.
Support Pets (supportpets.com) has 2,231 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
2,231 approved reviews, newest moderated first
Renewal process super easy and documents same day
By melissa V.
Response from Support Pets· Jan 27, 2025
That's our goal! An easy and hassle-free service to help those in need! It is a pleasure to assist! Count on us
Fast reliable service
By Cristelia R.
Response from Support Pets· Jan 27, 2025
Awesome! We aim to provide a transparent, easy and hassle-free service and we are glad that our efforts met your expectations! Enjoy every second with your ESA Thanks for trusting and choosing us
Fast service, super helpful
By Natalia G.
Response from Support Pets· Jan 27, 2025
Awesome! Thanks for your support! We aim to provide a fast, easy and hassle-free service and we are happy that our efforts met your expectations Thanks for trusting and choosing us
I haven’t received the package with the vest neither the genius tag.
By Josely U.
Response from Support Pets· Jan 27, 2025
Hi there! Thanks for your review and support Physical items can take up from 3 weeks to 5 weeks to arrive. Please keep in touch with our customer support or check the tracking number provided by the shippings company. Count on us!
My pet has been registered as an ESA via support pets on December 13 2024. Today is January 19 2025 and I still have not received my digital card, despite numerous requests thereto. They just keep replying and saying the matter was escalated to the technical department, who will come back to me in 24-48 hours, then I never hear back from them. This is absolutely rediculous and there isn't even a telephone number I can call. What an absolute waste of money!!
By Desere K.
Response from Support Pets· Jan 27, 2025
We have evidence that our customer support replied to 4 tickets on your name. We cleared doubts about the PSD course, the items bought and the ESA letter was sent and delivered. Now it is necessary to wait for the delivery of other items. Please contact our customer support if you need any updates or assistance. Thank you
Very well organized
By Miguel
Response from Support Pets· Jan 20, 2025
Thanks for your support and review!
The approval was quick and easy. Would highly recommend!
By Kim C.
Response from Support Pets· Jan 20, 2025
That's our goal! A fast, easy and safe service! It is our pleasure to assist you! Enjoy it to the fullest with your ESA
I really liked that you followed up and made sure I got all my docs.
By Jessica D.
Response from Support Pets· Jan 20, 2025
Awesome! We aim to provide a hassle-free service and we're glad that our efforts met your expectatives. It is our pleasure to assist you! Enjoy it to the fullest with your ESA