Communication is the key!!!!
The product I ordered was out of stock. Of course I didn't find this out until 10 days later when I called to check on the status of my order. No email no nothing. Not a happy camper :-/
By John
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
544 reviews
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SupplementCentral.com (supplementcentral.com) has 544 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
544 approved reviews, newest moderated first
The product I ordered was out of stock. Of course I didn't find this out until 10 days later when I called to check on the status of my order. No email no nothing. Not a happy camper :-/
By John
If you don't mind waiting 2 weeks for shipping you would be satisfied.
By eric
Response from SupplementCentral.com· Oct 20, 2015
Sorry your order took substantially longer to ship out than usual. We were experiencing out of stock issues with Dymatize. If you have any concerns or are in need of anything please email [email protected]. We will do our best to help you out in any way.
Ordering was easy and I received my product faster than I anticipated.
By Cathy
5 star simple easy ordering received product in a few days no reservations recommending this company to anyone
By Tim
I get what I ordered, so nice!
By Gold Blossom N.
I recommend this company!
By Camila
I ordered some supplements in Sep, didn't get any shipping confirmation for next one week, so I called them to ask what's going on. The customer service said they don't have the products in stock and will cancel my order. I was going to ask why they didn't tell me before I called, but they hang up the phone. They didn't update the stock information for the product, didn't contact me about my order even no stock, the customer service sucks. I was waiting for more than 1 week, then no products, just get refund. I don't recommend this online store.
By YT
Response from SupplementCentral.com· Oct 13, 2015
Hello, We apologize for the inconvenience this caused you. We did send you an email 2 days after you placed the order stating we canceled the order and refunded you for the items because they were out of stock and on back order. Twinlab has been out of stock with many of our suppliers and we are trying to keep the website updated. Sorry again.
Fast efficient fast shipping.
By Brian