Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
426 reviews
SuplifulSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Supliful is a on-demand order fulfillment service that fulfills and ships food and sports supplement products for online businesses. Our platform lets nutrition experts, fitness coaches and small entrepreneurs create their own supplement brand without upfront investments in stock and warehousing. You can experiment with different store concepts and product portfolios without any risk.
Supliful (supliful.com) has 426 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
426 approved reviews, newest moderated first
Great app for getting started in the supplement business
By Wholelife N.
Response from Supliful· Jun 3, 2024
Hi Wholelife Naturals, Thank you for your feedback! We're thrilled to hear that you find our app helpful for starting your supplement business. If you have any questions or need further assistance, don't hesitate to reach out. We're here to support you every step of the way!
Today we noticed that whey protein was no longer in their catalog. There was no word from them so we still had it in our store. This is not the first time this has happened. They will discontinue a product with no notice. We also have a very hard time getting them to push orders through.
By Flvme
Response from Supliful· May 22, 2024
Hu Flvme, Thank you for your feedback. We have removed the protein from our catalog due to issues with the container and formula. This prevents new customers from adding the product to their stores while we work on a resolution. However, if you have Proteins saved as a draft or already published in your store, you can still place orders. We have them in stock. We notified all Supliful users via email and our WhatsApp group about this situation a while back, informing everyone that orders containing proteins are on hold. If you wish for us to ship your order, please reach out to our customer support team at [email protected] and let us know. We apologize for any inconvenience and appreciate your understanding as we resolve these issues.
I placed an order for the new protein product on April 29TH, here it is May 14th and my order has yet to ship or any contact from Customer Service. Apparently, my order is on hold for some odd reason I don’t know of “something went wrong with your order, but don't worry - our team is already working on it. If we need additional details, we will contact you.” Yeah, no contact at all. I’ve emailed help@ supliful, the Founder, and even one of there assistance and still no contact. I’ve giving this company chance after chance and to my prevail my expectation are never met. There policy states orders a fulfilled within a week that’s not true. To be honest my consumer confidence level has decreased. I don’t know how some people have success with Supliful but others don’t. It’s almost like they want you to buy a subscription but even then can you trust you will get the service they promise when they can’t fill or communicate with there customer. I’ve spent money with this company in hopes to get a level of consistency in service before I go all in on there on demand product offering. If anyone reads this from Supliful please fill my order. If you’re a new customer and hopes to start or scale a supplement business with Supliful do your due diligence.
By AMGA A.
Response from Supliful· May 15, 2024
Hello there, We're sorry to hear that you have not heard back from our support. This is definitely not what you should expect from Supliful, and we're eager to resolve this issue for you right away. Please reach out to [email protected] and state your order number, and our team will get back to you as soon as possible. Your understanding is greatly appreciated!
I've been a business owner/ customer of Supliful for approximately four months now, relying on their services to support my business. Recently, when I encountered a problem, I reached out to their customer support team, and to my delight, they swiftly resolved the issue on the same day.Discovering Supliful has been a game-changer for my business endeavors, eliminating any hassles typically associated with sourcing products. I am grateful for their seamless service, which has allowed me to focus on growing my business without unnecessary distractions, such as dealing with inventory, shipping customer orders etc. As I look ahead, I anticipate continuing to expand and thrive alongside Supliful. However, I do have a couple of suggestions for improvement.It would be fantastic if you guys could add a range of children's products available in the near future. I have so many customers/ clients asking if I have any children products. Additionally, I believe there is a significant demand for women's vitamins, particularly those targeting hormone balance, menstrual issues, and overall pH health.
By Brittany W.
Response from Supliful· May 10, 2024
Dear Brittany, We are truly delighted to hear that you are satisfied with our services and the support we offer. It is great to hear that you are able to focus on expanding and growing your business while working alongside us. Appreciate your product suggestions - child-friendly supplements and women's products are something we'll definitely consider adding in the future! Feel free to reach out to our support team anytime with questions, suggestions, requests.
Ive been using Supliful for a few months now to start up a supplement business and its been a great experience First off the supplements Supliful provides are high quality and transparent, with scientific studies and regulatory certifications to back products it allows me to provide real value to customers Additionally the Customer Service have always been quick to respond to any question or issue I have and they also help to keep everything in line with regard to the legal aspects of labelling etc For anyone looking to start a supplement business i would highly recommend Supliful
By Jack M.
Response from Supliful· May 2, 2024
Hi Jack, Thank you for your glowing review! We're delighted to hear that Supliful has been instrumental in your journey to start a supplement business. Ensuring the quality and transparency of our products is a top priority, and we're glad you've found value in our commitment to scientific studies and regulatory certifications. Our customer service team works tirelessly to provide prompt assistance and ensure legal compliance with labeling and regulatory requirements. We truly appreciate your recommendation and are here to support you every step of the way. If you have any further questions or need assistance, please don't hesitate to reach out.
I have yet to receive the email stating my order went back to Supliful. I have emailed Gabrielle and the help@supliful email which denies their site being legit. Once I signed up and emailed them about samples . They claimed that I would get samples or discounts with my order and I still haven’t heard back.
By Oshone K.
Response from Supliful· Apr 30, 2024
Dear Oshone, Thank you for bringing this to our attention. We want to clarify that we do not claim to offer free samples or discounts for samples with orders. Our website clearly states that samples are available for purchase at full price. However, we do offer discounts of up to 15% off on certain products for customers who subscribe to our Monthly Subscription plan - either the Starter or Creator plan. https://supliful.com/pricing Regarding your inquiry about your order status, we apologize for any inconvenience caused by not receiving our previous reply. It's possible that our emails may have been marked as spam or blocked unintentionally. We kindly request you to check your email settings, including your spam folder, to ensure that you receive our correspondence promptly.
The company is great and reliable hi hi
By Consumer
Response from Supliful· Apr 22, 2024
Hi there, We're delighted to hear about your positive experience with us! If you ever need assistance or have any questions, feel free to reach out. We're here to ensure your journey with us remains exceptional.
Where to begin? I have been working with Supliful for almost 2 months now. I own a small fitness and nutrition business and wanted to add my own line of supplements. As a sports nutritionist, I test every product and carefully select what I believe will aid and support my clients and myself in our health journey. I can say these products are effective, clean, and incredible. Some of the gummies feel more like a treat lol. The proteins and preworkouts and incredible, effective, delicious, and no side effects. Again very clean products. As for support and customer service goes, wow very responsive, respectful, and always polite. Todays generation, not alot of good customer service is found in any field. Team Supliful have been there, help me with issues and questions, and very quick to respond and provide solutions. Like I've mentioned above, started working with them for almost 2 months and see myself growing in my business with them. Recomm3nd to everyone. Lobe this team, love the products, love the service, and love their belief. Thanks Supliful for everything
By Genetics E.
Response from Supliful· Apr 17, 2024
Hi Genetics Evolution, Thank you for your thorough review and for sharing your positive experience with Supliful! We're delighted to hear that you've found our products to be effective, clean, and enjoyable to use. We take great pride in offering high-quality supplements that meet the needs of health-conscious individuals like yourself. It's also fantastic to hear that you've had a positive experience with our customer support team. Providing excellent customer service is a top priority for us, and we're thrilled to hear that our team has been responsive, respectful, and helpful in addressing your questions and concerns. We're committed to supporting you and your business as you continue to grow, and we're grateful for your recommendation to others. Thank you for choosing Supliful, and we look forward to continuing to serve you on your health journey. If you ever have any further questions or need assistance, please don't hesitate to reach out.
