Driver was prompt and courteous
Driver was prompt and courteous. Vehicle was clean and fresh smelling.
By John M.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
365 reviews
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Airport Shuttle Transportation provided by SuperShuttle is a nationwide, shared-ride, door-to-door airport shuttle ground transportation service to over 35 airports
Supershuttle (supershuttle.com) has 365 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 306 reviews with 5 stars · Clear filters
Driver was prompt and courteous. Vehicle was clean and fresh smelling.
By John M.
my driver was the best made fill compleple relaxed to me it was the best ride the airport
By Robert
The driver was on time, very polite and helpful. It was a good ride to the airport
By Jorge A.
Jose the driver was very professional , helpful and made me feel comfortable , the vehicle was beyond clean inside and out , service communicated and reminded throughout booking and arrived on time .
By Stephanie S.
I enjoyed booking on Super Shuttle for my travel needs. I was always a loyal customer of Super Shuttle. I felt safe. The car was clean, the driver arrived on time and it was easy to book
By PaQuita Austin M.
I haven't flown into LAX in quite some time and I know I didn't want to rent a car so relied on Super Shuttle to get me to my destination. They contracted out with a driver from Prime Time who was already waiting for me when I arrived at The LAXit lot. Mr Hong was a safe good driver and the car was just fine with me as the only passenger. I really appreciated the timely texts as to how I get from baggage claim to the lot. I was also able to chat with the company via texting and that was extremely helpful. I'll definitely rebook when I travel next.
By Rebecca D.
Very professional, immaculate town car, great driver.
By Cheryl
William was fantastic, friendly and very helpful
By Curtis O.