Good communication
Good communication, professional service, friendly
By Carrie Cardwell C.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
365 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Airport Shuttle Transportation provided by SuperShuttle is a nationwide, shared-ride, door-to-door airport shuttle ground transportation service to over 35 airports
Supershuttle (supershuttle.com) has 365 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 306 reviews with 5 stars · Clear filters
Good communication, professional service, friendly
By Carrie Cardwell C.
Great experience using SuperShuttle. They arrived on time and were very professional. I will definitely using this service in future trips.
By Jan G.
I've tried other car services, but found that SuperShuttle ExecuCar was very professional, and pleasant. The driver was standing outside of the vehicle upon my arrival and assistant with my getting into the vehicle, as well as taking the luggage. When I reached my home, the driver took my luggage all the way to the front door, which had not happened with other car services.
By TanyaH
Great on time pick up
By Awesome S.
The driver was excellent
By Victor R.
Driver (Nasir) was so very nice and professional. Will definitely recommend your service to others !!!
By Marie W.
The company was great about confirming plans through text, email and phone calls. This gave me peace of mind that I didn’t have to worry about a no show. The driver called the morning of pickup to let me know he was on his way and to give me his ETA. The driver was friendly and courteous. Pricing was much better than most shuttle services I did price comparisons with. I was very happy and will use this company again, if needed.
By Linda
My driver arrived on time and contacted me to verify if I had retrieved my luggage.
By robin P.