Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
645 reviews
SuperLogicsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SuperLogics, Inc is the computing leader you can rely on. We design and assemble a wide range of cost effective, high performance, extremely reliable Intel®-based rack mount and touch panel computers, and other computer related products, and have since 1995.
SuperLogics (superlogics.com) has 645 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
645 approved reviews, newest moderated first
Still one of the best decisions I've ever made. Customer service is second to none. Had a lost UPS package and couldn't believe how many people were tracking down the package. The products are a great addition to the system we produce.
By Darwin J.
Smooth and easy, competitive pricing and delivered ahead of schedule.
By Patrick
My concern is that you guys couldn't start up a computer that you built just a few months ago. I understand that Windows 11 went sideways. But with the whiz bang technology available today, was wiping out the hard drive and re-installing Windows 11 the only option? I had to start over myself, with programs and data files. And say, thanks to Eugene for saving my Cakewalk files. And I did get my computer back and it's working. Seems like it could have been simpler.
By customer
lack of communication, follow up, push outs on the decommits and missing information.
By Ambar Benitez - F.
Response from SuperLogics· Jan 7, 2026
Dear Ambar, Thank you for taking the time to share this feedback. I want to sincerely apologize for the frustration caused by the lack of communication and the changes to your delivery schedule. We understand that accurate information and reliable dates are critical to your operations, and it is clear we fell short of the standard you expect from us. We are currently navigating worldwide parts shortages which have forced us to push out server delivery dates. However, we understand that these supply chain constraints make accurate and timely information even more critical for your planning, and we failed to keep you updated on these shifts. After reviewing your open orders, it looks like we are just waiting for an updated PO from Flex before being able to move forward with production of your servers. We would like the opportunity to address your concerns directly. Please contact me (Liam) at 508-650-9500 ext. 107 or [email protected] so we can get this back on track. Sincerely, Liam F.
Super fast delivery. Server builds are top notch. Good selection of in-stock fast build options.
By customer
Super service and quality work!
By Alex C.
We ran into a bit of a hiccup with quotes and pricing not matching POs due to memory price fluctuations, but SuperLogics helped us through the process to get everything we needed.
By GE Aerospace C.
Liam Fitts is always very helpful and knowledgeable and never fails to impress.
By Chuck W.
