SuperiorpowersportsReviews of superiorpowersports.com

Update: I'm out a thousand on my motorbike. In trying to return it and they are having me pay for shipment and restocking, which is about $1,000. And if I ask them to fix it according to my warranty, which I have multiple times in the past, they send me links to YouTube videos or refer me to their tech support line. I have an extended warranty, which is not helping me at all. Do NOT buy this company's products. They do everything they can to skirt around their responsibility to their customers!

The sales staff was extremely knowledgeable and very helpful, but when I contacted tech support, the support technician told me that the scooter didn't come with an owners manual or assembly instructions and if I had any problems to check out U tube. The scooter did have an owners manual and a DVD with assembly instructions, when I call for tech support I expect more than being told to check out U tube.

GREAT!!!!!!!!!!!!!!

After speaking with a customer service rep on size of a electric dirt bike she assured me it would hold 160lbs. it got here and was no higher than my Knee. We decided to keep it for my grandson and found that it did not hold a charge. We called for an RMA to return, they promptly gave me a shipping label and RMA and then informed me that due to restocking fee and shipping my refund amount would be 125.00 from an over 600.00 purchase. Now no one will respond to my request for detail restocking fee and shipping charge. These guys are criminals and i will never deal with them again.

I just wanted two specific colors and they would have sold two, they couldn't help me with that. They lost the sale. They did tell me they had the colors I wanted then contacted me when they were ready to ship saying they didn't have the colors I wanted and told me what colors they were going to send when I had to cancel. Not the colors I wanted.

The shipping company lost our bikes not once but twice. Superior Power Sports would not offer any type of refund on the shipping cost because they said the bikes arrived on time. We requested expedited processing so the bikes would arrive 3 days quicker. It took 10 days. Had the bikes not been list we would-be had them in 4. I had to do all the work to track them down.

We paid extra money to expedite receipt of the ATV. We received it weeks later than expected. After receiving the ATV the rear wheels are installed backwards (the nice rims are facing inward). My husband is disabled and we still haven’t fixed the ATV. Our grandson won’t be back up here until next summer

I bought 2 scooters and paid for expidited shipping and they came in superfast!. They both had minor shipping damage,...not their fault, but they quickly replaced the scratched parts. Scooters are both really nice! Only think I wish was better was to ship the bill of sale with the scooters. We bought them to take on a trip, but the bill of sale came a day after we had left on our trip. We were pretty bummed out about that. Overall except from that, I would buy from them again.