Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
108 reviews
Superior Hair Extensions GlobalSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Superior Hair Extensions US provide luxury 100% Human Hair Remy Hair Extensions across both customers and salons for over 20 years.We have dominated the New Zealand Market and are making our way to the rest of the World!We specialise in temporary and permanent extensions, We offer over 15 different methods across 38 shades from 14inch to 26inch!Our factory direct-to-consumer company, allows us to pass the savings on to you!Our Superior Hair products are stocked in over 3000 NZ and AUS hair salons because we offer the highest quality of luxury hair extensions that will seamlessly blend into your natural hair, long-lasting & silky smooth! We offer Free Colour Matching Services & an awesome Rewards Program for our loyal customers!We stand by our moral code of Sustainably made and ethically sourced products. SHOP CLIP IN EXTENSIONS SHOP ULTRA SEAMLESS TAPE INS SHOP ALL COLLECTIONS
Superior Hair Extensions Global (superiorhairextensions.com) has 108 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
108 approved reviews, newest moderated first
OMG I LOVE MY HAIR AND WOODY WAS AMAZING!!!🥹😍 THE HAIR AND THE SERVICE WAS LOVELY, WILL DEFINITELY RECOMMEND AND COME BACK HERE🥰🥰 #NewHairWhoseThis
By Melevea L.
Response from Superior Hair Extensions Global· Mar 13, 2023
Hi Melevea, We appreciate you and your kind words, always a pleasure to see you and give you your ultimate hair dreams! Thanks, The Superior Hair Team!
You refunded my purchase without me asking for one you never gave me my product ? You must have sold my purchase to someone else cause I never got your product .when I reached out to talk to someone … not one person got back to me .
By Nicolle
Response from Superior Hair Extensions Global· Jul 30, 2025
Thank you for your feedback — we know it’s taken a few years to respond, but we haven’t forgotten. We truly want to fix this. We’re really sorry to hear about your experience. We don’t want any issue left unresolved, and we’d love the opportunity to make things right. Please reach out to us again — we’re here and ready to help. – Superior Hair Team 💛
This hair is amazing like amazing like I’m never going to any other brand I love them so much
By Kimberly S.
Response from Superior Hair Extensions Global· Mar 13, 2023
Hi Kimberly, We appreciate you and your kind words, it is our pleasure to give you your ultimate hair dreams! Thanks, The Superior Hair Team!
I bought 4 packets the hair is nice to work with and colours blend well. Satisfied with the delivery time aswell . I'm happy and will use this company aswell for future purchases.
By Connie
The colour i picked in the photos and what arrived was way off.. trying to get hold of someone for a return them, was just about impossible.. having to up load photos of your hair extension before you can return them is ridiculous.. i gave up on customer service in the end and sent them back, and hope for the best i get my money back..grrr
By michelle
Response from Superior Hair Extensions Global· Jul 30, 2025
Thank you for your feedback — we know it’s taken a few years to respond, but we haven’t forgotten. We truly want to fix this. We’re really sorry to hear about your experience. We don’t want any issue left unresolved, and we’d love the opportunity to make things right. Please reach out to us again — we’re here and ready to help. – Superior Hair Team 💛
2nd lot of hair i have had that has been terrible quality it is shedding like crazy after only a week i cant touch my hair without it falling out. This use to be my go to company but now its total crap
By Jessica W.
Response from Superior Hair Extensions Global· Jul 30, 2025
Thank you for your feedback — we know it’s taken a few years to respond, but we haven’t forgotten. We truly want to fix this. We’re really sorry to hear about your experience. We don’t want any issue left unresolved, and we’d love the opportunity to make things right. Please reach out to us again — we’re here and ready to help. – Superior Hair Team 💛
Thanks to superior hair I like your products thank you.
By Sadaf G.
Response from Superior Hair Extensions Global· Mar 13, 2023
Hi Sadaf, We appreciate you and your kind words, it is our pleasure to give you your ultimate hair dreams! Thanks, The Superior Hair Team!
Amazing to deal with - customer service/communication 5 starts delivery SUPER fast posted Monday from NZ arrived Central Queensland on Friday same week - product was of good quality. Highly recommend
By Tanya H.
Response from Superior Hair Extensions Global· Aug 10, 2021
Hi Tanya, Thank you so much for your support! We're glad you like your extensions :) Love The SuperiorHair Team
