Early Review
Still in the beginnings of working with Bolt but the site is easy to navigate and my Sr. Agency success partner routinely checks in and assists wherever needed.
By Preston
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
404 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
bolt access is an online property and casualty insurance wholesaler powered by bolt, the world's largest property and casualty insurance exchange. Our SaaS (Software as a Service) insurtech platform enables agencies to access the markets they need in all 50 states.
bolt access (superioraccess.com) has 404 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
404 approved reviews, newest moderated first
Still in the beginnings of working with Bolt but the site is easy to navigate and my Sr. Agency success partner routinely checks in and assists wherever needed.
By Preston
Not a transparent and reliable company. They charge agents too much, don't provide good customer service and don't offer good carriers. Also, they pay very low commissions and withheld commissions for no reason.
By Monica V.
Kevin was very helpful and explained everything and has been there to answer any questions I may have.
By Luis
So far my experience has been good! Samantha has been great always helpful, even if she can’t give a solution to my madness she’s responsive and very helpful!
By Candace W.
My experience was great, Danielle helped to clarify a lot for information. I am very glad I got the chance to learn about the system and the quoting process. I look forward to doing more work with bolt access in the future.
By George
Terrible terrible service. Even if it is their mistake they will not take responsibility for correcting it. Agency partners are on their own. Add to that the high membership pricing and basically ZERO available carriers it's a bad deal. The new platform is worse than the prior platform which is really bad. If you are an agent, RUN. Do not do business with them it's not worth it.
By Jessica
Quick turnaround time for commercial auto policies. We work with them since 2021 and increased our book with them each year. They are easy to work. Quotes ready in max 2 hours. Thank you
By Arsen D.
Not worth it. Access to markets isn't great. Site is clunky. Requested cancellation, they didn't process and then proceeded to charge me for 6 more months without my knowledge. I asked for a refund just for that time, and they refused despite not having accessed there site once during that time or having written a single policy through them.
By Ryan C.