Excellent customer service
Lauren at Superfeet provided excellent customer services when dealing with my refund, she went above and beyond.
By Lauren
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
14 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Superfeet is the first and last word in premium insoles and shoe inserts, with custom footbeds that run the full gamut of contemporary footwear styles.
Superfeet Worldwide (superfeet.com) has 14 customer reviews on The Fair Hearing, with an average rating of 1.9 out of 5.
Showing 2 reviews with 5 stars · Clear filters
Lauren at Superfeet provided excellent customer services when dealing with my refund, she went above and beyond.
By Lauren
I purchased, 'Superfeet' insoles from a different retailer online that did not feel very supportive. Superfeet customer service were really helpful in confirming that those were indeed fake insoles and gave me guidance on how to remedy the issue. I would definitely make purchases from them directly in the future to avoid the hassle with counterfeits!
By CY