thank you for great experience
I received the product perfectly your customer service is great. keep up the good work
By Hektrix
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
618 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SuperBiiz offers the BEST deals on all computer parts, PC components, laptop computers, computer accessories, electronics, networking, and more!
SuperBiiz (superbiiz.com) has 618 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
618 approved reviews, newest moderated first
I received the product perfectly your customer service is great. keep up the good work
By Hektrix
Strict shipping policies, extremely slow shipping, and an exceptionally unfriendly return policy. Look somewhere else to buy your computer parts. You might pay $10-15 more, but it's worth it to avoid the hassle.
By Andrew G.
**Building a Gaming PC** If you buy from Superbiiz.com and opened the item you cannot return it. Also if the item is unopened they charge you a 15% restocking fee. This is completely a unfriendly place to shop as a consumer with compete out of date returning methods. I made the mistake of ordering one wrong part, opened the box and installed it. Cannot return... Stole my money. You are better going to Best Buy, Micro Center or a similar place where they offer FREE returns on all goods opened and unopened between 14 to 30 days. Don't make the same mistake as me. All Superbiiz is good for is price matching.
By Derek N.
Smooth transaction, competitive pricing, well-packaged and decent economy delivery speed.
By Aliyel
Power supply was dead on arrival.
By Jay
Response from SuperBiiz· May 22, 2019
Hi Jay! We're sorry the item you purchased was DOA. It looks like our Returns Support department has already been working with you to get it resolved/refunded. We thank you for your shopping with us and hope we'll get a chance to supply you with components in the future.
Great price. Free & Fast Shipping, exactly as advertised. A+++
By Aaron H.
The RMA process stinks. My MB was delivered in a timely manner but was DOA. I had to PAY my own postage to return the unit. The return process took almost exactly ONE MONTH. The product I finally received was refurbished. If I wanted a refurbished product, I would have purchased it on the secondary market for a much lower cost. The refurbished unit works fine, but I will not purchase from SuperBiiz again. The return cost me time & money. You are rolling the dice by ordering from them.
By cathy
Came on time and was as described. If I need more parts will come back to this seller.
By Cynthia