It's the worst company I ever…
It's the worst company I ever used......... delay each time!!!! When I'm choosing the flight I try to avoid superairjet really hard.
By Felix L.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
91 reviews
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superairjet.com is listed under Airlines & Air Travel.
superairjet.com (superairjet.com) has 91 customer reviews on The Fair Hearing, with an average rating of 1.5 out of 5.
91 approved reviews, newest moderated first
It's the worst company I ever used......... delay each time!!!! When I'm choosing the flight I try to avoid superairjet really hard.
By Felix L.
Worst company ever. 10 hours delay. No compensation.
By Phi P.
Vol CGK LOP, retard de 45 minutes et changement de porte d’embarquement au dernier moment. Heureusement que n’était pas très loin mais tout le monde s’était mis à courir. Siège qui se détache de l’avion, franchement à déconseiller.
By Zhen
Its a shame you can’t rate these scammers with 0 stars. We booked a flight and without notice they rescheduled the flight leaving us stranded on Komodo Island. No refund because of “policies”. Do not book this airline and never use Airpaz as well as they are just as useless in this process. BE AWARE! Professional Scammers!
By Barthelemy van T.
If I could give 0 star I would have done it. This airline is bloody joke absolutely and is RUBISH airline DO NOT USE THIS AIRLINE!!!! Each way delayed from Medan 3 times and returned from jakarta to medan 5 times, this the worst airline in the world Not only to medan but every single one of destinations have been delayed I would never fly with them again and I would not recommend to anyone
By Rosida T.
👎👎👎👎vreselijke ervaring!! Eerste vetrekken tijd om 15:15 daarna krijgen bericht dat wordt 16:40 boarding time en nu al weer verzetten naar 20:30 uur. Niet doen!!!
By Yeni M.
I booked two tickets in 2022 and I never got my money back after my refund request i made and their confirmation to send money. support ticket number : Ref #489697 and airplane tickets number : 9202100393571 & 9202100978748
By Firas M.
Not even 1 star worthy. Delay until the next day, so more than 12 hours. It's a disgrace!
By M.C. de J.