Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
818 reviews
SUPCASESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SUPCASE, based in Atlanta, GA, engineers rugged cases exceeding MIL-STD-810G 516.6 standards, drop-tested up to 50 ft, offering built-in features, a 1-year warranty, and ultimate device protection.Today, we are proud to be a leader in the mobile accessory industry, offering top-tier protection for your devices.
SUPCASE (supcase.com) has 818 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 750 reviews with 5 stars · Clear filters
Replaced case when the easel stand broke
By ROBERT
Response from SUPCASE· Apr 15, 2026
Hi Robert, Appreciate you taking the time to leave this. We’re sorry the easel stand broke — that’s definitely not ideal. Glad our team could get a replacement to you, and we hope the new one holds up much better 🤞 Best regards, Supcase Support Team
I'm always satisfied with my supcase products because of their durability and style. My cases always come quickly and are a perfect fit. Perfect phone protection
By Jack W.
Response from SUPCASE· Apr 15, 2026
Hi Jack, Sounds like your phone’s been in good hands 😄 Really glad the cases have been holding up well and fitting just right — plus getting to you quickly makes it even better 🙌 Thanks for sharing this! Best regards, Supcase Support Team
Excellent customer care and honoring the warranty.
By customer
Response from SUPCASE· Apr 15, 2026
Hi there, Glad we could help get this sorted for you. Always good to hear the warranty process went through without any trouble. Thanks for the kind words 💙 Best regards, Supcase Support Team
The design, the ease of use the versatility and the great customer service
By sargefig
Response from SUPCASE· Apr 14, 2026
Hi there, Really nice to hear it’s been such a solid all-round experience for you. Good to know the design and everyday use are working out well. And glad our support team could help too — that means a lot on our side. Thanks for the kind words 🙂 Best regards, Supcase Support Team
Customer service is absolutely brilliant and the phone cases are probably the best on the market to be fair
By Julian J.
Response from SUPCASE· Apr 13, 2026
Hi Julian, Glad you’re happy with both the customer service and the cases — hearing them called “probably the best on the market” is honestly great to read :) Best regards, Supcase Support Team
This is the best case & stand I’ve ever had for a cell phone. The stand pops right on & doesn’t come off til I remove it to charge my phone. It makes my calls a lot easier by holding the phone up & hands free when I’m needing to use my hands for writing notes when I need to do so. I will buy from SUPCASE again ! ! !
By Tim A. G.
Response from SUPCASE· Apr 13, 2026
Hi Tim, That’s awesome to hear :) Glad it’s been working so well for you — especially with the stand staying secure like that. Sounds like it’s really just made things easier day to day with calls and notes, which is great to hear. Nice to hear from you — and even better that you’d come back for another SUPCASE! Best regards, Supcase Support Team
This case is amazing. With the added wallet makes it very durable. The added bonus is what you can do with the magnetic wallet. Makes a great hands free- video watching device. No more leaning it against the “Beer Mug.” 😂😂 Definitely recommend both if you are looking for a well designed, very durable and dependable cell phone case / wallet combo. Highly recommended
By Rod M.
Response from SUPCASE· Apr 13, 2026
Hi Rod, This was a great read — and the “beer mug” solution gave us a smile 😄 Really glad to hear you’re enjoying the case and magnetic wallet combo, especially the hands-free feature for watching videos. That’s exactly the kind of everyday convenience we had in mind when designing it. Thanks so much for the recommendation — we truly appreciate your support! Best regards, Supcase Support Team
Bought a new case for the Fold 7 on Amazon and noticed the front of the case was damaged. Normally I would go through Amazon but they had run out of stock so I reached out to SUPCASE. I was glad I did they reviewed the case and asked for a photo and once received they sent me out a new replacement quickly. The quaility of the case 7 months on is amazing and would recommend !! Thanks
By Dave
Response from SUPCASE· Apr 10, 2026
Hi Dave, That’s a bit of a rough start with the damage 😅 glad you reached out instead of just dealing with it alone. Happy we could sort a replacement quickly for you, and even better that the case is still holding up months later 💪 Appreciate you sharing your experience and recommending us — always good to hear real feedback like this. Best regards, Supcase Support Team
