Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
818 reviews
SUPCASESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SUPCASE, based in Atlanta, GA, engineers rugged cases exceeding MIL-STD-810G 516.6 standards, drop-tested up to 50 ft, offering built-in features, a 1-year warranty, and ultimate device protection.Today, we are proud to be a leader in the mobile accessory industry, offering top-tier protection for your devices.
SUPCASE (supcase.com) has 818 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 750 reviews with 5 stars · Clear filters
Warranty is awesome, they help me and they deserve the 5 star. Thanks again for the time it took my case to be handled.
By Adalberto G.
Response from SUPCASE· Jun 5, 2026
Thanks, Adalberto. We're glad we could help and appreciate you taking the time to share your experience.
great warranty
By Mikel S.
Response from SUPCASE· Jun 5, 2026
Glad to hear it.
Prompt replies from the support team. The team helped to replace the case as per terms immediately. The replacement was lost in transit and they sent in another one immediately. Thank you. Overall the case has been protecting my phone very well. Only thing that broke off was the stand which is also the magnetic part of the case. Customer service 5 Stars, Product 5 Stars, Warranty 5 Stars.
By Pradipta D.
Response from SUPCASE· Jun 5, 2026
Thanks for sharing this, Pradipta. We're glad everything was ultimately resolved and that your case has continued to serve you well along the way.
I love that is was simple and quick process to do the warranty claim
By Benny
Response from SUPCASE· Jun 4, 2026
Glad it was a smooth and quick process for you, Bernardo.
I have been using the Unicorn beetle case since the iphone 6 and it has remained to be amazing. I purchase the cases on amazon and for the first time ever it had broke! It was due to me playing around with the built in stand too much on the iphone 17 pro max case but after contacting support, they gave me a new product instantly after proving my purchase. The warranty is extremely long and they fulfill it with almost no hurdles. Highly recommend
By Ali C.
Response from SUPCASE· Jun 4, 2026
That's quite a journey, Ali! Thanks for sticking with Unicorn Beetle over the years. We're glad the support team could get things sorted quickly when you finally needed them.
The speed of communication and replacement of the product
By Nicholas S.
Response from SUPCASE· Jun 4, 2026
Glad everything moved quickly for you.
Great case and even better customer service. My case lasted almost 9 months which is really good for construction work. It gets dropped, smacked and beaten on a daily basis. After contacting the service department, they provided me a new case. Thanks
By Bell M.
Response from SUPCASE· Jun 4, 2026
Sounds like your case has definitely been through a lot. Glad we could help get you back up and running. Thanks for sharing your experience!
My Supcase offers my phone the best protection. The customer service folks are always helpful.
By AMD
Response from SUPCASE· Jun 4, 2026
Thanks, Anthony. We appreciate your continued support.
