Great customer service after the sale
Great customer service after the sale. And great product
By Steve A.
Response from SUPCASE· Jun 15, 2026
That's what we like to hear. Thanks, Steve!
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
818 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SUPCASE, based in Atlanta, GA, engineers rugged cases exceeding MIL-STD-810G 516.6 standards, drop-tested up to 50 ft, offering built-in features, a 1-year warranty, and ultimate device protection.Today, we are proud to be a leader in the mobile accessory industry, offering top-tier protection for your devices.
SUPCASE (supcase.com) has 818 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 750 reviews with 5 stars · Clear filters
Great customer service after the sale. And great product
By Steve A.
Response from SUPCASE· Jun 15, 2026
That's what we like to hear. Thanks, Steve!
Great customer service Very easy to set the return and replacement. Definitely will continue to use these products
By Julio B.
Response from SUPCASE· Jun 15, 2026
Thanks for sticking with us, Julio. We're happy to have earned your continued trust.
I broke the clip holster for my phone while working around my yard. So I emailed to get a new one, and received a whole new case along with the clip. Definitely wasn't expecting that.. but it was very much appreciated. Will definitely purchase another case in the future!
By Shaun C.
Response from SUPCASE· Jun 15, 2026
Sounds like we caught you by surprise 😄 Thanks for the kind words, Shaun!
Amazing customer service. I applied for warranty and withing 3 hours i got the response. And, within 3 days I got my replacement for my Samsung Galaxy S25 Ultra phone's case.
By Asutoshgiri G.
Response from SUPCASE· Jun 15, 2026
Happy to hear everything was handled smoothly and that you received your replacement quickly. Thanks for the update!
I love supcase, amazing cases. The customer service is excellent. Always quick response. Perfect quality and good price. I've bought many.
By Jesse A.
Response from SUPCASE· Jun 15, 2026
We love hearing from longtime customers like you. Thanks for all the support!
everything
By Bruce S.
Response from SUPCASE· Jun 15, 2026
Appreciate it!
My samsung zflip 7's case broke and their warranty was super good, I got the new case within a week and I've been using it ever since. I one hundred percent recommended their phonecases
By Jesus Z.
Response from SUPCASE· Jun 12, 2026
Happy to hear everything worked out and that you're still enjoying the case. Thanks for the recommendation!
Had an issue with a case, it was replaced under warranty. Wonderful support. Have bought many of these cases and will buy more.
By bbro
Response from SUPCASE· Jun 12, 2026
Thanks for coming back to SUPCASE time and time again. We're happy we could help.