Great product
Great case fill like my cell phone is safe in this case
By Richard
Response from SUPCASE· Sep 9, 2026
Thank you for your feedback. We’re glad our case gives you peace of mind and keeps your phone well protected.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
818 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SUPCASE, based in Atlanta, GA, engineers rugged cases exceeding MIL-STD-810G 516.6 standards, drop-tested up to 50 ft, offering built-in features, a 1-year warranty, and ultimate device protection.Today, we are proud to be a leader in the mobile accessory industry, offering top-tier protection for your devices.
SUPCASE (supcase.com) has 818 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 750 reviews with 5 stars · Clear filters
Great case fill like my cell phone is safe in this case
By Richard
Response from SUPCASE· Sep 9, 2026
Thank you for your feedback. We’re glad our case gives you peace of mind and keeps your phone well protected.
Honestly when I bought the Supcase, I figured if it broke I would just get a new one. Most of theee companies have a “warranty”. Well I had an issue, figured what the heck I’ll try the warranty. Sure enough they replied. I had to do something pretty simple, I complied and replied. Then they said the replacement part would be on its way. And it was! Really remarkable service.
By george G.
Response from SUPCASE· Sep 8, 2026
Thank you for sharing your genuine experience. It’s great that you decided to give our warranty a try, and we’re happy the whole process turned out straightforward for you. We aim to honor our warranty commitment and deliver reliable support when customers run into product issues. Your positive experience means a great deal to our team.
Quick and easy
By Mp
Response from SUPCASE· Sep 8, 2026
Thank you for your feedback. We’re glad everything went quickly and smoothly for you.
Supcase is genuinely the best! The cases are pretty strong but what makes them stand out is their customer service. About 1.75 years into owning my first Supcase, unfortunately the case had ripped by the edge. I contacted their customer service who was very understanding and quickly got me a replacement. Their customer service is top notch and sets an example for others to follow.
By Joel
Response from SUPCASE· Sep 8, 2026
Thank you for your heartfelt review. We’re glad our tough cases have served you well, and we truly appreciate your kind words about our customer support. We were happy to assist you when your case edge got ripped after long‑term use. It means a lot that our service could leave such a positive impression, and we will keep striving to maintain that high standard.
Case is great so fare ,feel good in the hand ,not slippery like some ,
By Brett S.
Response from SUPCASE· Sep 8, 2026
Thank you for your feedback. We’re happy to hear the case feels comfortable and grippy in your hands, much better than slippery alternatives. We hope it continues to perform well for you.
Got a response quickly and my problem was resolved with barely any questions
By Jason
Response from SUPCASE· Sep 8, 2026
Thank you for your feedback. We’re pleased we could respond fast and resolve your issue with minimal hassle. It’s our goal to keep the whole experience straightforward for our customers.
Installation went smoothly. The screen stays free of the usual marks that appear when the phone sits in my pocket or bag. MagSafe works exactly as it should. The magnet ring holds with solid force, so the wireless charger snaps on firmly and stays put. I’ve used several magnetic accessories with it, and the connection feels reliable every time. Of the cases I’ve tested, this one has the strongest magnet. Protection is where this case really earns its place. Full hinge coverage and the four-corner airbag design gives me real confidence. I haven’t dropped it from any height, but the solid build makes me feel safer whether the phone is in my hand or resting on a surface. It’s built like a tank. The metal ring doubles as both a grip and a stand. I can loop a finger through it for a more secure hold, then fold it out when I want to watch something hands-free. It works in both portrait and landscape, so it’s easy to prop up on a desk or nightstand. The stand itself is very sturdy. Textured sides add extra grip, so my hands don’t slip as easily even when they’re a bit sweaty from being outside. Combined with the overall rugged shell, this case feels like genuine protection rather than just another cover.
By James
Response from SUPCASE· Sep 8, 2026
Thank you for this detailed and thorough review. We’re thrilled that installation went smoothly and that you’re impressed with the MagSafe strength, hinge coverage, and four‑corner airbag protection. It’s wonderful to know the multi‑functional metal ring stand works great for both secure gripping and hands‑free viewing in different orientations. We are also glad the textured sides deliver reliable grip even with sweaty hands. Hearing you regard this as true heavy‑duty protection means so much to our product team.
I have bought about 5 phone cases and holders. They are quality products. The warranty return process was seamless. The replacement was sent within a week. Now I have a spare if my original holder breaks. Thank You.
By Customer
Response from SUPCASE· Sep 8, 2026
Thank you for your continued support over multiple purchases. We’re pleased that the warranty process went smoothly for you and that you received your replacement quickly, within one week. It’s great to hear you now have a spare holder on hand. We really value your loyalty.