Excellent products
Excellent products, outstanding customer service
By Diana
Response from SUPCASE· Sep 9, 2026
Thank you so much for your kind words. We’re delighted that you love our products and our customer service.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
818 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SUPCASE, based in Atlanta, GA, engineers rugged cases exceeding MIL-STD-810G 516.6 standards, drop-tested up to 50 ft, offering built-in features, a 1-year warranty, and ultimate device protection.Today, we are proud to be a leader in the mobile accessory industry, offering top-tier protection for your devices.
SUPCASE (supcase.com) has 818 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 750 reviews with 5 stars · Clear filters
Excellent products, outstanding customer service
By Diana
Response from SUPCASE· Sep 9, 2026
Thank you so much for your kind words. We’re delighted that you love our products and our customer service.
I had an issue with My original case, but after a few emails explaining my issue I was sent a replacement. The replacement is working perfectly so far
By Richard S.
Response from SUPCASE· Sep 9, 2026
Thank you for your feedback. We’re glad we could resolve your case and that your replacement is working perfectly.
Customer service was exceptional. Supcase really stand behind their products.
By Timothy
Response from SUPCASE· Sep 9, 2026
Thank you for your wonderful feedback. We take pride in standing behind every product we make, and it means a lot to hear that our support met your expectations.
Decent phone case with outstanding customer service and warranty.
By Dave
Response from SUPCASE· Sep 9, 2026
Thank you for your feedback. We are glad to hear that you like our customer service and warranty support.
Wonderful easy to deal with Customer service and great honor of warranty
By Chandler M.
Response from SUPCASE· Sep 9, 2026
Thank you for your feedback. We’re glad our customer service was easy to work with and that we could honor our warranty for you.
Quick and great service and had a replacement sent within a week.
By customer
Response from SUPCASE· Sep 9, 2026
Thank you for your feedback. We’re glad we could deliver fast service and get your replacement out to you within a week.
It was a great experience. The damaged item was replaced under warranty. The product was shipped and delivered in a timely manner.
By John L.
Response from SUPCASE· Sep 9, 2026
Thank you for your kind feedback. We are happy that we could replace your damaged item under warranty and that the delivery arrived on time.
Customer service promptly addressed my issue and sent me a new case
By CapeCustomer
Response from SUPCASE· Sep 9, 2026
Thank you for your feedback. We’re glad our team resolved your issue quickly and got your new case to you.