Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
818 reviews
SUPCASESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SUPCASE, based in Atlanta, GA, engineers rugged cases exceeding MIL-STD-810G 516.6 standards, drop-tested up to 50 ft, offering built-in features, a 1-year warranty, and ultimate device protection.Today, we are proud to be a leader in the mobile accessory industry, offering top-tier protection for your devices.
SUPCASE (supcase.com) has 818 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 750 reviews with 5 stars · Clear filters
Upgraded my phone, got another Supcase. Had an issue and they sent me a new one. Great product, great customer service.
By Ed
Response from SUPCASE· Sep 15, 2026
Thank you for sticking with us when upgrading your phone. It’s wonderful that we could sort out your case issue smoothly for you.
I experienced a little problem with my case, next thing I knew they had sent me a brand new one. definitely did not expect that. I guess that's what a good company does. Thank you Walt
By Walt
Response from SUPCASE· Sep 15, 2026
We’re glad we could surprise you with our support. Walt will be delighted to hear your kind words about the service.
Good communication
By Wagdy M.
Response from SUPCASE· Sep 15, 2026
We value smooth communication with every customer. Thank you for your kind feedback.
Fast response, fast shipping. Nice people, quality products always. Thank you!!!
By Jeremy M.
Response from SUPCASE· Sep 15, 2026
We appreciate your wonderful feedback. It means a lot that you enjoy our products and the support we provide.
Camille was quick to respond and to resolve my issue. Thank you.
By Melissa
Response from SUPCASE· Sep 15, 2026
Camille will be pleased to hear your kind words. We are glad your issue was resolved promptly.
A determined effort to help me really impressed me. I have purchased many cases every time i upgrade my phone and I always use supcase.
By Al R.
Response from SUPCASE· Sep 15, 2026
Your loyalty over all these phone upgrades means so much to us. It’s our pleasure to keep supporting you whenever you need.
Supcase support group got me my replacement very quickly. Excellent customer service. Camille was great!
By Matthew Van W.
Response from SUPCASE· Sep 15, 2026
We’re thrilled to hear your replacement arrived quickly. Camille will be happy to know her help made a great impression on you.
I didn't receive my item order and informed them and they sent me another one and I did get that one delivered
By THOMAS U.
Response from SUPCASE· Sep 15, 2026
Great to know your replacement shipment arrived safely for you. We’re glad we could resolve this delivery issue for you.
