Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
818 reviews
SUPCASESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SUPCASE, based in Atlanta, GA, engineers rugged cases exceeding MIL-STD-810G 516.6 standards, drop-tested up to 50 ft, offering built-in features, a 1-year warranty, and ultimate device protection.Today, we are proud to be a leader in the mobile accessory industry, offering top-tier protection for your devices.
SUPCASE (supcase.com) has 818 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 750 reviews with 5 stars · Clear filters
Durable product, fast customer service, hassel free speedy turn around on warranty replacement.
By Mark
Response from SUPCASE· Oct 8, 2026
We truly appreciate your kind feedback. It’s great to hear our product holds up well and that your warranty replacement went smoothly without extra hassle. We always aim to keep the whole process simple and efficient for every customer.
My screen broke and I requested a replacement. The lady that took my call was quick and efficient. My replacement arrived quickly.
By JWS
Response from SUPCASE· Oct 8, 2026
Thank you for taking the time to leave this feedback. We’re glad we handled your replacement request efficiently and that the new item arrived promptly. We value smooth, responsive support and are happy we could get your device protection sorted out for you.
Quick to respond to my issue.
By Jerome F.
Response from SUPCASE· Oct 8, 2026
We appreciate your feedback. It makes us happy to know we could get back to you promptly when you needed assistance. We will keep working to deliver timely support for all customers.
Very good service My supcase was replaced rapidely
By Yves
Response from SUPCASE· Oct 8, 2026
Thank you for your nice comment. We are glad your SUPCASE replacement was processed and delivered quickly for you. We strive to resolve customer‑related matters as fast as we can.
Geeat products, Fast service, and great warranties.
By Michael V.
Response from SUPCASE· Oct 7, 2026
We really appreciate your kind words. It makes our day knowing you’re happy with our products, speedy service, and warranty support. We’ll keep striving to maintain this level for every customer.
They got back quickly and sent me a replacement after the slide on my case wore out.
By James
Response from SUPCASE· Oct 7, 2026
Thank you so much for taking the time to share your feedback. We are pleased that our team responded promptly and arranged a replacement for you. It brings us great satisfaction knowing we can deliver dependable support when our customers run into product‑related issues. We truly value your trust in SUPCASE.
Quick and responsive. And did what you said you would do. Thanks
By Dwaine B.
Response from SUPCASE· Oct 7, 2026
Thank you for your kind feedback. We prioritize delivering timely service and keeping our promises to every customer. We are glad everything worked out for you and appreciate your trust in SUPCASE.
The customer service is top notch! I have a S25 and the clip broke that came with my case so they covered the clip under the one year warranty!! This is my 2nd clip I just wish it was more durable
By Kelly K.
Response from SUPCASE· Oct 7, 2026
Thank you for your wonderful review. We’re happy that we could honor your one-year warranty and send you a replacement belt clip. We fully understand your wish for improved durability, and we will pass your valuable suggestion along to our product development team for future refinements. We really appreciate your continued support for SUPCASE.
