Very good customer service
Very good customer service
By MISTY G.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
734 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sunset is part of the Consumer Finance Industry and we offer personal installment loans and tax preparation, Sunset helps our customers every day with unexpected emergencies such as auto repair and doctor bills. We also help our customers with cash for vacations, holidays, back to school needs, and more. We were founded in 2001 and operate over 40 locations in Georgia and South Carolina under the names Sunset Finance and Flight Finance.
Sunset Finance Inc. (sunsetfinance.net) has 734 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
734 approved reviews, newest moderated first
Very good customer service
By MISTY G.
Very friendly but can aggravating
By SHENIKA R.
I LOVE THE CUSTOMER SERVICE. EACH ONE OF THE AGENTS NOTICE YOU AS SOLN AS YOU ENTER THE DOOR. THEY ALL SPEAK AND GO OVER EVERY PIECE OF PAPER BEFORE YOU SIGN. THEY TREAT YOU LIKE FAMILY, THATS WHAT I LOVE.
By customerTAMMIE T.
Love how responsive and dependable they are!
By dalford
Very rude , and unprofessional.
By MARCIA C.
Response from Sunset Finance Inc.· May 24, 2021
Thank you for your feedback. If you'd like to discuss further, please contact our Home Office so we can get details and direct your issue to the appropriate person.
Great customer service
By Yolanda
They are very friendly and really try hard to help you.
By customer
The Customer service good but finance charges to high
By LACASHA K.
Response from Sunset Finance Inc.· May 21, 2021
Thank you for your feedback. Short-term installment loans like ours are designed to be a set payment for a specific term, and are calculated to fit in the borrower's budget. For many borrowers this option is preferable to payday lenders, check cashing lenders, and pawn shops, who's interest rates are typically higher than an installment lender.