100% Satisfied
Amazing company to work with. The entire process was smooth and the staff were very knowledgeable and friendly. We made the right choice.
By Teresa D.
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
454 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SPF Screens & Awnings designs, manufactures, installs, and supports custom motorized outdoorshade and protection solutions for homeowners looking to create more comfortable, usable outdoorspaces. Family-founded and service-driven, SPF helps customers transform patios, lanais, decks,garages, and outdoor living areas with retractable screens, awnings, shades, and smart-homecompatible products.
SPF Screens & Awnings (sunprotection.com) has 454 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
454 approved reviews, newest moderated first
Amazing company to work with. The entire process was smooth and the staff were very knowledgeable and friendly. We made the right choice.
By Teresa D.
We had difficult angles to deal with in placing an electric roll down hurricane shutter. It took many minds to figure it out but everyone worked together to make it happen and we are very pleased!
By Doris
Response from SPF Screens & Awnings· Aug 22, 2025
Thank you so much for your feedback and continued support! It means the world to us to hear that you love your motorized product!
Everyone from the sales department to the installers were great 👍
By James S.
Response from SPF Screens & Awnings· Aug 22, 2025
Thank you so much for your feedback and continued support! It means the world to us to hear that you love your motorized product!
We love our new awning! It took a bit long to actually get it installed, but it was done well and we are quite happy.
By Grammie Of N.
Response from SPF Screens & Awnings· Aug 22, 2025
Thank you so much for your feedback and continued support! It means the world to us to hear that you love your motorized product!
Best most professional company I have dealt with since I moved here. They are wonderful.
By Linda P.
Response from SPF Screens & Awnings· Aug 22, 2025
Thank you so much! We always strive to deliver a great experience, and appreciate all of your feedback. Thank you for choosing SPF Screens & Awnings!
Very awesome staffing
By Lynn B.
Response from SPF Screens & Awnings· Aug 22, 2025
Thank you so much! We always strive to deliver a great experience, and appreciate all of your feedback. Thank you for choosing SPF Screens & Awnings!
Great looking storm/wind screens. Liked the side spring mechanism system. Priced a little higher, but think it is well worth it. All of the staff is awesome. Explanation of the workings and installation was great!
By Larry G.
Response from SPF Screens & Awnings· Aug 22, 2025
Thank you so much! We always strive to deliver a great experience, and appreciate all of your feedback. Thank you for choosing SPF Screens & Awnings!
I have a very small warranty claim, the lock on my screen door broke. I think it is a $5 part and I offered to replace it myself. I sent 3 text messages to Kyndale Benton who helped me through the whole installation and responded within 30 minutes, but nothing happened. I sent an email to their customer service, but got no response. Unbelievable how this company doesn’t care about their customers. I spent over $20K, had a great experience but now they just ignore their customer. This has been going on since May. Not good, there are better companies in NC.
By Arjan De R.