Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
480 reviews
Legacy SunPower Corporation (Out of Business)Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
NOTICE: LEGACY SUNPOWER CORPORATION HAS CEASED OPERATIONS.As of August 5, 2024, SunPower Corporation filed for Chapter 11 bankruptcy. This legal entity is no longer active. Certain assets, including the SunPower brand and name, were acquired by Complete Solar, which now operates as the new SunPower Inc. For New Customers: Please visit the new SunPower profile (trustpilot.com/review/us.sunpower.com) or visit sunpower.com to learn about current services.For Existing Customers (Pre-Sept 30, 2024): If your system was installed by the former SunPower Corporation, please note that the new entity does not hold your lease or warranty. For information regarding legacy systems, bankruptcy claims, or warranty support, please visit https://us.sunpower.com/warranty-and-service-coverage
Legacy SunPower Corporation (Out of Business) (sunpower.com) has 480 customer reviews on The Fair Hearing, with an average rating of 2.3 out of 5.
Showing 141 reviews with 5 stars · Clear filters
The tech that came out was informative and very helpful with the set up
By Johnny M.
Response from Legacy SunPower Corporation (Out of Business)· Feb 11, 2023
Johnny, it is wonderful to read how exceptional your experience has been. Thank you for helping us change the way our world is powered!
Thank you Meleah Sellers for being professional and knowledgable about how solar works, especially my solar! Meleah answered my questions and we had a great time talking about Lake Tahoe to pass the time! Five star service Thank you
By Dave R.
Response from Legacy SunPower Corporation (Out of Business)· Feb 8, 2023
Dave, it is great to read that you had an exceptional experience going solar. We appreciate your review and thank you for helping us change the way our world is powered!
Meleah came out to the house and was very professional, Knowledgeable and kind. She answered all our questions.. we had a lot! Thank you for hooking us up and getting our solar working! Five stars!!
By Ashley
Response from Legacy SunPower Corporation (Out of Business)· Feb 8, 2023
We appreciate you sharing your SunPower experience. It's exciting to have you as part of the SunPower family, and it's such a joy to see your satisfaction with your transition to solar. Please reach out to us if there is anything we can assist you with in the future. Thank you for helping us change the way our world is powered!
Meleah was on time, professional, and friendly. She explained what she was doing each step of the process and answered all my questions. I found her to be very knowledgeable. Additionally, she stayed and contacted customer support with me to ensure the SunPower app would work with my system when we encountered an issue. Great service!! Thank you Meleah!
By Kelly F.
Response from Legacy SunPower Corporation (Out of Business)· Feb 8, 2023
Kelly, we are delighted to read that Meleah provided you with an exceptional customer service experience. Thank you for helping us change the way our world is powered!
Our system wasn’t connecting. They sent out a technician pretty quickly to fix the problem. Julian was prompt and worked quickly to fix the problem. He was really helpful in educating me in the system and answering my questions!
By Melissa I.
Response from Legacy SunPower Corporation (Out of Business)· Feb 1, 2023
Melissa, we appreciate you sharing your exceptional experience. Thank you for helping us change the way our world is powered!
Though things were lagging behind around activation, the team the did the activation, Peter and Francisco, were amazing and professional. They definitely love what they do. EricaLynn went out of her way to resolve some issues early on in the process of activation. Looking forward to using my solar
By Ammar Q.
Response from Legacy SunPower Corporation (Out of Business)· Jan 25, 2023
Thank you for sharing your SunPower experience. We strive to give our customers the best-in-class service and products. Please feel free to contact us if there is anything we can assist with in the future. Our team is always ready to help. Thank you for helping us change the way our world is powered!
My solar has been so fun to watch. Peter, the installer that turned on my solar, was able to give me a great orientation to how the solar unit works. He broke things down in a way I could understand. He also gave me some new solar powered home advice and challenged me to try playing around with my solar storage to see how effective the solar is. Definitely love my system.
By Marian
Response from Legacy SunPower Corporation (Out of Business)· Jan 24, 2023
We're delighted that you experienced helpful service from Peter. We sincerely appreciate the feedback and couldn't be happier with this excellent review! Thank you for helping us change how the world is powered.
Meleah was so great! She walked me through from the beginning to the end. She went above and beyond help and answer all my questions.
By Germán Méndez Bravo K.
Response from Legacy SunPower Corporation (Out of Business)· Jan 6, 2023
We appreciate you sharing your wonderful experience with us and we are delighted to know that Meleah was able to meet your expectations. Thank you for helping us change the way our world is powered!
