SunnyextensionsReviews of sunnyextensions.com

Write a review Call Website

The Fair Hearing score

4.3/ 5

Great

182 reviews

Sunnyextensions4.3Great

Write a review

Rating distribution

Select a line to read only those reviews.

What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Sunnyextensions

Sunny Hair has been in the hair extension business for over 10 years, producing only high quality human hair and insisting on using environmentally friendly materials and ingredients in the production process to ensure strong, healthy, silky hair. We want to give every client the change they dream of.

Sunnyextensions (sunnyextensions.com) has 182 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.

Also known as: sunnyextensions.com
Website: sunnyextensions.com
Category: Hair Care & Styling
Listed on The Fair Hearing: 2026

More in Hair Care & Styling

Write a review

Feb 14, 2025

Poor quality RUN! Horrible hair.

EDIT: I've purchased silicone to coat the hair in hopes of at least getting some use out of it. I coat it in this silicone (RemySmooth) with every weekly wash, plus add between washes to dry hair. This hair is STILL horribly dry, and matts almost instantly. I can't even wear my hair down. I wish I could post a picture so you could see just how horrible it is. I spent $50 on the silicone, plus around $200 for hair and $200 for install. I've wasted $450 on this garbage hair, and now have had to spend $300 on more hair from somewhere else and another $200 on a new install. THIS GARBAGE HAS COST ME NEARLY $1000! RUN FROM THIS COMPANY. Also, I still haven't received the $30 gift card they offered to "make it right" ------------------------------- I was a little wary buying from this company, but I found a lot of good reviews so figured I'd give it a shot. When the hair arrived it was beautiful and quite thick. Well, after about 3-4 washes, it started matting horribly and the ends were very damaged. This hair is so dry, I've found myself literally soaking it in oils, and somehow it still feels dry. They do not accept returns unless the hair is unopened, so once you have the hair installed, no refund. That's pretty bad considering it needs to be opened and washed to remove all the silicone prior to finding out it's horrible. They did offer me a $30 gift card, which I haven't received. I believe it is real hair, based on how it burns, but the quality is horrible. I've been wearing hair extensions for 20 years, and this is by far the worst hair I've ever had.

By Holly J.

Response from Sunnyextensions· Apr 17, 2025

Hello, We sincerely apologize for the frustration you’ve experienced with your purchase. We absolutely understand how disappointing it can be when a product does not meet expectations, especially after investing time and money into it. Your feedback is incredibly valuable to us, and we are genuinely sorry to hear that you’re not satisfied with the quality of the hair. We take pride in offering high-quality extensions, and we regret that this was not your experience. We would like to resolve this as quickly as possible. Regarding the $30 gift card, please allow us to investigate and ensure that it is properly processed. Rest assured, we are committed to making things right for you. We also appreciate your input about the matting and dryness of the hair, as it will help us evaluate and improve our products moving forward. We would love to assist in any way we can, whether it’s offering guidance on hair care or exploring other options to make up for your experience. Please reach out to us directly so we can work together on a resolution. Your satisfaction is our top priority, and we’re here to help. Thank you for your understanding, and we look forward to making things right.