I look forward to using our sauna when…
I look forward to using our sauna when it arrives.
By customer
Response from Sunlighten, Inc.· Apr 5, 2022
We appreciate your 5 star review of Sunlighten and look forward to you receiving your sauna!
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,948 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
With our cutting-edge infrared technology, we illuminate the path to a brighter, healthier life. Sunlighten® Saunas stands as the premier destination for personalized infrared light therapy and sauna lifestyle solutions. Since 1999, we've dedicated ourselves to pioneering wellness solutions that empower individuals to enhance their quality of life. With our patented SoloCarbon® technology, we deliver the best quality of infrared energy to rejuvenate the body—proven to be up to 99% effective. Fueled by our passion for making a positive impact, we continuously innovate to advance well-being.Our commitment extends beyond product excellence to building a global community of businesses, consumers, and trusted experts. Together, we support one another on our journey to create a healthier, happier world. As industry leaders, we prioritize safety and efficacy. That's why our saunas are designed and manufactured by Sunlighten, using quality materials to ensure a safe and non-toxic experience. Moreover, our saunas stand out as the only ones on the market equipped with all three infrared wavelengths—providing comprehensive therapeutic benefits.Experience the transformative power of Sunlighten and join us in embracing a lifestyle of wellness and vitality. Together, we're not just changing lives—we're helping you feel better, do you can do more, and live fully.
Sunlighten, Inc. (sunlighten.com) has 3,948 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
3,948 approved reviews, newest moderated first
I look forward to using our sauna when it arrives.
By customer
Response from Sunlighten, Inc.· Apr 5, 2022
We appreciate your 5 star review of Sunlighten and look forward to you receiving your sauna!
Sunlighten has great customer service. They are prepared to explain the specifics of each Sauna and the mechanics behind it. They are very responsive but do not pressure you into a sale you aren’t comfortable with. They make the buying process really easy. I’m excited to get my sauna and see the health benefits come to fruition.
By customer
Response from Sunlighten, Inc.· Apr 4, 2022
We appreciate you taking the time to review Sunlighten and look forward to you receiving your sauna!
Customer service was awesome! We were well educated on the product and guided through all of our questions with proof. Thank you for helping us purchase our first Sunlighten!!
By customer
Response from Sunlighten, Inc.· Apr 4, 2022
We are so excited for you to receive your sauna! Thank you for your review of Sunlighten.
Amazing explanation from Damien. Not pushy and super easy to communicate with. Can’t wait for this to arrive!
By customer
Response from Sunlighten, Inc.· Apr 4, 2022
Thank you for your review! We are excited for you to receive your sauna!
Sauna arrived in a timely fasion, backrest is on backorder. Quality control/customer service is what earned the 3 star rating. During assembly, i noticed that the radio antena was broken and rolling around in the ceiling, as well as many other indicators that this unit was not in "brand new condition", such as - fingerprints and air bubbles between the glass and the blue plastic static protection on the door AND the control tablet as if it was removed and reapplied. - the control tablet had a Sunlighten account already created on it in the German language, which makes it impossible to use my sauna as i cant navigate the control software. - the 3 piece door edge seal was already installed on the back edge of the door glass but 1 piece had fallen off during shipping and stuck to styrofoam shipping making it unusable to reapply. I removed the other 2 pieces and bought some door seals from the hardware store to fix the problem. After getting it all cleanded up, the unit does look very nice but a HUGE shame that i cant use it as support has not got back with me yet....wish me luck!!!!!
By Road
Response from Sunlighten, Inc.· Apr 4, 2022
Thank you for taking the time to review Sunlighten. I have pulled up your account and found the case you have submitted regarding the tablet. A customer care representative will be getting in touch with you to adjust the language.
A Sunlight representative called me and I felt he took his time explain all the information I needed before I made a decision to purchase a sauna. Thank you for all your help.
By Charlotte S.
Response from Sunlighten, Inc.· Apr 4, 2022
That is great, Charlotte! We are glad he was able to help assist with your sauna purchase. Thank you for your review!
I am really please with how smoothly the process was. Mo answered all of my questions and concerns. She was very attentive and informative. She explained all of the features in depth. The promptness of getting in touch for pricing was appreciated. I was satisfied in the price paid and the financing options to make it affordable. It's an investment in yourself. I'm looking forward to regular use of the mPulse 3-in-1 Infrared Sauna.
By Justin W. S.
Response from Sunlighten, Inc.· Apr 1, 2022
Thank you for taking the time to review your experience with us, Justin! We are excited for you to receive your mPulse sauna!
Very happy with everything and Eric was very helpful. Thanks
By customer
Response from Sunlighten, Inc.· Mar 10, 2025
Thank you for your review! We're thrilled to hear you're happy with everything and that Eric was helpful. Wishing you many years of relaxation and wellness!