Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
222 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sunglasses2u is listed under Accessories.
Sunglasses2u (sunglasses2u.com) has 222 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
222 approved reviews, newest moderated first
Item not received aftwr 2 months, no explanation given. Trash organization.
By Jerry Toh Y.
Response from Sunglasses2u· Feb 21, 2019
Hi, Unfortunately we have no record of this as you have not provided an order number. If you can provide us with your order number we can look into this further for you.
Did not receive my glasses, tracking number at deutsche post doesn't exist but nothing has been delivered.
By I van t H.
Response from Sunglasses2u· Feb 21, 2019
Hi, Unfortunately we have no record of this as you have not provided an order number. If you can provide us with your order number we can look into this further for you.
Avoid like the plague. Joke of a company. Completely disorganised. Sent the wrong glasses, then when I asked for a refund shipped me another pair of glasses instead of refunding, then couldn't work out how to issue a return postage label for the second return. 4 trips to the post office and 3 months later I might finally get my money back.
By Sebastian
Response from Sunglasses2u· Sep 28, 2017
Hello Sebastian, We are sorry to hear you are not fully satisfied with your recent experience with us. We ship 1000’s of orders each week and try our best to ensure every order is 100% correct, unfortunately errors do occasionally occur. We try our best to provide a quick and accurate service to all customers and we can assure you this is very rare and apologise for any inconvenience caused to you. I understand someone from the Customer Service team is dealing with your situation and will hopefully reach a satisfactory solution quickly and efficiently. We apologise for any inconvenience caused to you by the incorrect delivery. We hope you are happy with the resolution reached and will forgive us for this unusual oversight. Kind regards, Sunglasses2U
Awful to deal with!! Ordered a pair of Oakley conductor 8 sunglasses to take on holiday at the end of the week and received the wrong glasses, they weren't even close. I phoned the number provided on the invoice and explained the situation and was told the correct glasses would not be sent out until I provided them with tracking to prove I have returned the glasses. I have now left work to go home, pack their mistake up, lose money and seriously regret buying from this company.
By daniel H.
Ordered my new Oakleys on Monday evening (after double checking they were in stock), arrived 2 days later. Genuine Oakleys (believe me I know how to verify) at 30% cheaper than elsewhere and cheaper than eBay. What's not to like? I'm ecstatic. Poor reviews on here appear to be biased to those that have ordered out of stock items.
By Paul R.
Ordered on a Thursday, delivered on Friday. Lady on the phone was more than helpful.What more can you say. Fantastic company will definitely use again. Top notch!! Cheers
By Stephen G.
I just got my Ray Bans. It's a style that came out recently (the RB 3546) so it's still $225 CND (pre tax) in our stores. This is by far the best price online and in store and they had one pair in stock. I got it within two weeks delivered to BC, Canada. No hassles or extra charges at customs, and my glasses look phenomenal and perfect. They came with all original packaging and advertisements and an extra 10% promo code from the company. I am DEFINITELY buying my next pair from Sunglasses2u.
By Angelika A.
Sunglasses are fabulous and for such a good price too! Customer service first class, delivered exactly when they said they would be. Highly recommended!
By J W.
