Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
233 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop unique women's clothing, men's clothing, rustic furniture, and rustic home decor in the Sundance Catalog and unique, handmade artisan jewelry in the Sundance Jewelry Catalog
Sundance Catalog (sundancecatalog.com) has 233 customer reviews on The Fair Hearing, with an average rating of 1.3 out of 5.
233 approved reviews, newest moderated first
My mother bought a sterling silver Ecclissi watch from the genuine Sundance catalog and after a couple of years the silver PLATING wore through the case, revealing what appears to be copper. She was cheated, and now she is gone.
By Daniel D.
The real Sundance Catalog has gone out of business. This website is a scam! Sundance was founded by Robert Redford and has been selling quality artisan clothing and accessories for a couple of decades but that has gone out of business. The website has been copied. Please DO NOT ORDER ANYTHING FROM THIS ONE.
By Jules K.
Paid for order Dec 5 and nothing - no product, shipping info, etc. I think Sundance has been hacked. Certain cards kept "failing" during the purchase process; so I tried using a different card. So far, five of my credit cards have had to be replaced for fraud. Each one was used for Sundance.
By Chelle B.
Check the URL. smwytx.com is definitely a scam.
By Dave
I ordered several orders 6 weeks ago and I still have not received anything. There's no communication and the tracking numbers are not what the USPS wants. I think it's wrong of this company advertise they're going out of business but they're not providing my items.
By Debbie R.
I ordered products online at really low prices, which I assumed was because it was a close-out sale. Well, if it seems too good to be true, it is. After a month of no shipping confirmation I tried contacting customer service, with no success. I finally disputed the charge with credit card company, and within a week the credit card company refunded my money.
By Trina R.
Well, I finally received the turtleneck sweater today, 9/12, that was ordered and charged on 7/31. Very disappointed. The seam on the collar is sewn improperly therefore it does not match up anywhere on the body of the sweater. It will have to be worn as a scrunchie collar as the material is bunched. I have purchased from Sundance for several years. Perhaps since they are closing they are also selling defective merchandise that was returned. Disappointed that my final purchase ended on a sour note.
By Phyllis S.
Ordered a Sevilla dress size 10 in white on Aug. 1,2025. Today is Sept. 1, 2025 and still have NOT received the dress. Spoke to customer service 2 weeks ago and was told it was being processed for shipping. Several emails later - maybe 7 or 8, and I received a response that someone would be contacting me soon. I had requesting shipping by August 29th or refund my $117. NO RESPONSE, NO DRESS, NO SHIPPING CONFIRMATION EMAIL, NO REFUND, NO MORE ANSWERING OF PHONE _ ONLY RECORDED MESSAGE STATING GOING OUT OF BUSINESS. Today is 9/1/2025.
By Jean J.
