Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
290 reviews
Sun Coast Sciences LLCSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sun Coast Sciences is a health and wellness company offering doctor-formulated supplements and skincare focused on anti-aging, beauty, brain, immune, and overall wellness. Founded by Dr. Mark Rosenberg and supported by a team of medical professionals, the brand uses clinically studied ingredients and sells directly to consumers online to deliver premium, science-backed formulas.
Sun Coast Sciences LLC (suncoastsciences.com) has 290 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
290 approved reviews, newest moderated first
my wife loves the serum she loves how easy it is to use A+++++all the way
By Greg P.
Response from Sun Coast Sciences LLC· May 4, 2026
Thank you for the fantastic review! We’re so happy to hear your wife is loving the serum and finding it easy to use. We truly appreciate your support and the A+++++ rating! If you ever have any questions or need anything, we’re always here to help.
My consultant took very good care of me! Jedi took the time to go through every return to make sure I received my refunds! I’m very grateful for customer service like that!!! Marilyn Finnefrock
By Marilyn F.
Response from Sun Coast Sciences LLC· May 4, 2026
Thank you, Marilyn, for your thoughtful review! We’re so glad to hear that Jedi took great care of you and made sure everything was thoroughly handled to your satisfaction. We truly appreciate your kind words and your trust in us. If you ever need assistance again, we’re always here to help!
I also fell for this gimmick. This is what they wrote me back. I see that when you placed your order for Total Package Serum - New Two Bottle Monthly on 01/31/2026, you selected our VIP subscription plan, which ensures you never run out and get the best possible price. ***Now, I totally get that this might not have been clear*** Your refund is being processed back to the original card used for your purchase. While we’ve initiated it on our end, please allow up to 10 business days for the funds to appear in your account—processing time may vary a bit depending on your bank or card provider. I went on their website and I bought the total package but did not see the VIP. Don't buy this product. It doesn't work!
By Evelyn Retalis C.
Response from Sun Coast Sciences LLC· May 5, 2026
Thank you, Evelyn, for taking the time to share your feedback. We’re sorry to hear about your experience and would appreciate the opportunity to make this right. Our shopping cart defaults to a subscription option at checkout because it offers the best overall value, including savings, convenience, and consistent delivery so you don’t run out. This is a recent update that we have implemented into our system after receiving feedback from our customers. This option is especially popular for topical products, where consistent daily use is key to seeing and maintaining results. Many of our customers prefer a subscription so they can stay on track without having to remember to reorder. If the one-time purchase option isn’t selected before completing checkout, the order will be processed as a subscription by default. The good news is, you’re always in control. You can manage, update, or cancel your subscription at any time through your Customer Account: help.suncoastsciences.com. Additionally, our Customer Happiness Team is always here for you. Many customers find that staying on subscription helps them get the best possible results while enjoying ongoing savings, but you can adjust it anytime to fit your needs. Please know that we take feedback seriously as we continue working to improve our process and communication. We’re glad to see your refund has been initiated, and we’ll continue to monitor it to ensure it’s completed as expected. If you have any additional questions or would like us to review your order in more detail, please don’t hesitate to reach out to our support team directly—we’re here to help.
“I’ve been using Sun Coast Sciences products for a while now, and the results have been genuinely impressive. Their formulas deliver exactly what they promise, and I’ve come to rely on them as part of my daily routine. One thing that really sets this company apart is their 365‑day return policy — they even accept empty bottles. That level of confidence in their products made it easy for me to give them a try, and I’m glad I did.”
By ER D.
Response from Sun Coast Sciences LLC· May 1, 2026
Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that our products have become a trusted part of your daily routine and that you’re seeing such positive results. It means a lot to us that you’ve noticed the care and confidence we put into everything we create — including our 365-day return policy. Your feedback truly motivates our team to keep delivering high-quality formulas and exceptional service. If you ever have any questions or need assistance, we’re always here to help. Thanks again for your support!
Great team to work with ! Very concerned to help you with any issue you may have ! Very polite and prompt with any issue ! It's so refreshing to deal with a team that speaks proper English !
By Ronald Gray C.
Response from Sun Coast Sciences LLC· May 1, 2026
Thank you so much for your kind words! We’re really glad to hear you had a positive experience with our team. Providing prompt, helpful support is something we care deeply about, so it’s great to know that came through. We truly appreciate you taking the time to share your feedback—it means a lot to us!
Hannah saved the day! I had goofed my order and was freaking out. She kept calm and assured me that it would be alright. So very nice gal!!
By Tomi W.
Response from Sun Coast Sciences LLC· Apr 30, 2026
Thank you so much for your kind words! We’re thrilled to hear that Hannah was able to step in and turn things around for you. Mistakes happen, and it’s great to know she kept things calm and reassuring while getting everything sorted. We’ll be sure to pass along your lovely feedback to her—she’ll really appreciate it. Thanks again for sharing your experience!
I wrote a letter explaining that I had received more product than I could use before the next autoship would occur. Someone from their customer service group responded immediately and addressed my issue. He was very polite and offered to move my next shipment date.
By Karen
Response from Sun Coast Sciences LLC· Apr 30, 2026
Thank you for taking the time to share your experience! We're really glad to hear that our customer service team responded promptly and was able to resolve your concern. It’s great to know that the adjustment to your shipment schedule helped better fit your needs. You’re always welcome to manage your subscription anytime in your customer account, or by contacting us directly—whatever’s most convenient for you. We appreciate your feedback and are always here if you need anything else!
The first bottle didn't show results right away, but by week three something shifted. My skin texture improved and the fine lines around my eyes softened. Six months in and I'm a regular customer now because the results speak for themselves.
By Francesca B.
Response from Sun Coast Sciences LLC· Apr 29, 2026
Thank you for sharing your experience—we really appreciate you taking the time to do so. It’s great to hear that you began noticing improvements after a few weeks and that your skin texture and fine lines have continued to improve over time. Consistency can make a meaningful difference, and we’re so glad the results have been worth it for you. We’re truly grateful to have you as a long-term customer, and we appreciate your trust in us. If you ever have any questions or need support, we’re always here to help.
