Annie was very helpful and responded…
Annie was very helpful and responded quickly. I truly appreciate her help with the matter of me returning a product.
By Chelle
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
584 reviews
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Sunber Hair-100% Virgin Human Hair Weave & Human Hair Wigs
Sunber Hair (sunberhair.com) has 584 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 429 reviews with 5 stars · Clear filters
Annie was very helpful and responded quickly. I truly appreciate her help with the matter of me returning a product.
By Chelle
GREAT CUSTOMER SERVICE! I put the wrong for my order & they caught it immediately and updated it for me!
By BAUCE
They were very helpful and understanding. Quick to come up a solution. As well I definitely be shopping with them again . Amazing customer service
By Alexandria B.
The hair is as beautiful as it looks on the photo, I love it and communication from the supplier was top notch.
By njoki K.
The customer service was awesome they walked me through the process always gave me and update. I really appreciate the communication and keeping me in the loop
By Sabrina V.
I am a first time customer with Sunber and I had a issue with tracking my delivery, I contacted their customer service and they were very helpful, they immediately looked into the situation and quickly solved the issue, they stayed in contact with me through messenger and text keeping me informed every step of the way until the issue was solved and when I had a issue with what I received they quickly solved that issue as well, great customer service is very important to me and I can honestly say Sunber offer great customer service.
By Sonja H.
Ella responded quickly and answered my questions easing my anxiety. She provided information on how to find my package and what next steps would be if I couldn’t. I was able to locate my package
By Nicki
The prompt response I received
By Shashana S.