Great customer service..
Great customer service.. They went beyond to make sure my needs were met.
By strongerlife
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
584 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sunber Hair-100% Virgin Human Hair Weave & Human Hair Wigs
Sunber Hair (sunberhair.com) has 584 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 429 reviews with 5 stars · Clear filters
Great customer service.. They went beyond to make sure my needs were met.
By strongerlife
I received my order and the hair is beautiful and it came quickly
By Shawana P.
I had a wonderful experience with Sunber Hair! The customer service was absolutely awesome — they were friendly, professional, and went above and beyond to help me. I also received a speedy response to all my questions, which made the whole process smooth and stress-free. Highly recommend!
By A T.
Customer Service Review – Product Exchange Experience I recently had to exchange a product, and I was pleasantly surprised by how smooth the process was. The customer service team was prompt, polite, and very helpful throughout. They clearly explained the steps, provided return shipping instructions, and followed up to confirm the replacement was on the way. Overall, I’m very satisfied with the support I received. It made what could have been a frustrating situation feel easy and stress-free.
By TNL
The wig was as promised, l was able to put on straight out the box, could have left curls, but l brushed them out, either way, perfect.
By Willene A.
Fast customers service, responsive and willingness to help customers in any way they can. Top quality products and service all the way.
By Star W.
They helped me so much with my order! Went above and beyond to accommodate my needs with it. Thanks again I will continue to be a loyal customer
By gina G.
Rosie was very helpful and provided outstanding customer service I really appreciate her help.
By Dyonna R.