SummitfairingsReviews of summitfairings.com

No one answers the phone company won't talk to me. I cancelled a order and decided to not cancel it. Want my business or not? Read the BBB reviews people had this same problem as me not cool spending$444 and can't get in touch with anyone to confirm or cancel the order cause no one will teach out but yet you're the one giving them business and a paycheck smh.. Either I want a refund or send me my order before I get my CIA friend involved

Terrible fitment and terrible customer service. Stay away at all cost. I’m having to go through my bank and fight them now.

I have ordered multiple sets of fairings in the past. This time they accidentally sent me the wrong model year fairings. Instead of wanting to fix the problem they just sent me my money back and told me they no longer want my business. I just wanted the fairings that I paid for and summit fairings made the mistake on sending the wrong model year fairings. Phone number 760-676-7586 Thank you Ashley Bradshaw

Customer service was on point. The product on other hands was not up to par. The finished product looked like a 6th grader school project. I’m am not please with it but since I’ve waited for over 2 months. I did not want to prolong it with return and prolong the process of having a fairing on my bike. So I’m SOL on this 6th grader school project riding around town.

Honestly I’ve never been so disappointed in my life. I was excited for these fairings they look great they didn’t cost an arm and a leg. But I was one of the unlucky customers who received a faulty set. The clips they state to be good are not they’re very small and plastics don’t line up properly. Instead of a 2 piece upper cowl they designed a one piece upper cowl cool right? No. I couldn’t get it to line up with my headlights I tried for a couple hours and realized it just won’t work. Maybe I received a different year of plastics I’m not sure. I ordered a set of white green and black plastics for a 2009 zx6r non monster edition. The rectifier mount doesn’t line up with the right side turn signal so it can’t be mounted properly. I partially take blame because when I received the package I didn’t put the fairings on right away. I would have then noticed they don’t fit and contact summit about it but I waited. So I ended up paying the 1300$ on the upper cowl, left and right side fairing from Kawasaki to ensure proper fitment this time. All in all 5 stars on the paint job. 1 star on the quality of fitment on the 3 most Important pieces. I could care less about the smaller cosmetic pieces but the 3 main pieces that make the bike what it is are really important for that they fit properly. I don’t even enjoy bashing this company because they have so much potential to do quality work. It’s just unfortunate I didn’t receive the quality they can provide.

STAY AWAY. In an attempt to see shipping cost, the order automatically completed and charged me 673 dollars for fairings! I did not mean to place this order and I have attempted to contact them for 5 days straight now to no avail! I WANT TO CANCEL MY ORDER AND I AM BEING IGNORED. I am disputing through PayPal and am willing to take legal action if necessary, I do not want to be screwed out of the money for fairings I didn’t intend to order! Summit please respond and make this right! My order #20228179

I never received my $600 fairings or a refund.

Very poor communication skills from this company. I have 30 days waiting for my order. I've emailed them 30 times and they haven't replied in 30 days. Order says "quality check" for the past 2 weeks". I would avoid ordering from here.