SummersaltReviews of summersalt.com

More than a month since I placed my order and still no swimsuit. I did reach out to them, and they apologized for the delay and offered me $20 off my next $125 purchase. That is so much nerve. Also, their tracking system is terrible and really doesn't tell you anything. I will NEVER order from them again even if the suit ends up being the best thing since sliced bread.

I have not even received my swimsuits yet so this is only a review of their shipping and customer service. The swimsuits didn’t ship for a full month after I ordered them. Also, once they shipped they have been sitting at the UPS office or something for a few days. When I wrote to customer service, they apologized and offered me 20% off my next order. I’m never ordering from here again, so why would I use that? This has been a very frustrating experience.

Took two weeks to even dispatch the swimsuit. I am not happy with the quality of the product, it’s see-through, does not have any tummy control and squashes your chest instead… and now I find out they charge $35 to return it!! Outrageous!!

They charge 14 dollars shipping and an 8 dollar handling fee to return an item. The swimsuit itself is highly overrated. No shelf bra or any support.

Ordered 2 swimsuits. One white see through and it’s been a hassle to return. Many emails no response. No phone number for customer service and the worst part they only offer the option of store credit return. No refund option.

I have not received my bathing suits which I ordered for my vacation. I reached out three times and received no response. I now have to contact my credit card company and tell them not to pay.

Very deceptive pricing for UK customers. As with many others, I was swayed by the lovely designs and posts from 'real' people wearing the swimwear. I had chosen a one piece, and decided to go for it and pay the high price. However a 30% discount was offered due, with no refund due to stock clearance. All of that was fine. The price was shown on USD and a quick Google conversion put the GBP price at £75, with 30% off, down to £53 - bargain! Putting in my details, shipping of £7 was added. No problem. I then put in my address and price remained at £60 all in...until I click payment. Then the price went up to £90!!! With the swimsuit now showing as £105 full price!!!??? After several emails, I was fobbed off with taxes added, clear pricing, duties, shipping, one cost. Noone could explain to me why the price of the swimsuit INCREASED which is completely misleading, unfair and wrong. The ridiculous thing is that I then had an email asking to be 'Summersalt friends' and as a gesture of 'friendship' they would give me $10 off my NEXT purchase! No thanks. Stay away if you're shopping from the UK.

Horrible customer experience. Spent $175 Canadian for a suit after reading reviews - which I found out after summersault rejects negative ones and only posts positive ones on their website! The quality was terrible, very thin suits, way overpriced. The fit is also horrible - no compression, way too thin. Even after going off the measurement chart and reading multiple reviews, it was too small. Furthermore, since I ordered from Canada, I lost $60 in shipping charges and duties and taxes which was not explicitly stated. I would highly advise AGAINST purchasing a suit from here if you live outside the US. The conversion is crazy expensive and if it doesn't fit or you realize the quality is not what you expected for the price, you'll be out a lot of money.