Summer FridaysReviews of summerfridays.com

Don’t get me wrong I love the smell of the lip balm I bought the summer Fridays guava butter balm which smells really really nice but after one use I had a really bad allergic reaction to it and my lips were extremely swollen. They had an infection and it was disgusting. I don’t know what to do with it because I spent £23 and I bought it quite awhile ago so I don’t know if I could return it. Someone give me some sort of tips. Maybe I get my money back. I don’t know what to do. I bought it from space NK by the way.

they sent me the wrong produkt and didn’t give my money back

The website is legit but the customer service agents are terrible. I ordered over $100 worth of products this year and they said they’ll give me a tote bag. When the shipment came the tote bag was poor quality and the logo was stitched upside down. I contacted support to get a replacement and they were quick at responding but they started lying on their policy saying “ The mini tote bags are sent as a sealed surprise, and all details—including color or logo orientation—are part of that experience. Exchanges or replacements aren’t available for these items.” this is false since i received a replacement for another tote 6 months ago due to it being shipped with stains on it and summer Fridays never advertised the tote bags as it may come with mishaps on the bag. This specific agent refused to help and support has been ignoring my email for the past week. I will never buy products from them again

J'ai commandé 2 articles le 19 novembre 2025, je ne les ai toujours pas reçu alors j'ai envoyé plusieurs mails mais jamais de réponse! ANARQUE !!

I ordered a crewneck from their merch vault and I received the wrong size. I have reached out numerous times and I have not received a response. I got an automated message that my inquiry would be escalated. I filed a claim asking for a replacement and instead received a store credit. I feel that if you cannot offer me the product I paid for in the correct size you should be refunding back to my credit card and not a gift card. I looked up the phone number online and was told to email. I have sent at least 4 emails - I don't think anyone is going to get back to me. Anytime I have contacted their customer service it has been absolutely terrible. They need to hire an entire new team and take accountability. AI generated responses for escalated situations and lack of human engagement is extremely unprofessional.

Customer service is absolutely terrible! I ordered to the wrong address and contacted them directly after I ordered it asking to cancel the order or change the address, they said they would cancel the order then never did and now saying they can’t do anything about it. Absolutely terrible brand! Do not order from them!!

The product is very good but i get really upset when receiving a big box containing a tiny lipbalm. Its not environmentally friendly!! Hence 3 stars (if tiny packaging i would have given 5stars. If i can upload a pic on how the lipbalm was packaged i would like too

Used most of their lips butters and really liked them, just used the pink sugar and is smells plasticky. Contacted them to see if this is normal or if I could have a faulty one but just fobbed off. Really disappointing with how much they cost. Would not be buying again