Service Abysmal
They inundated my email with a $60 lifetime membership so I finally but. BIG mistake!! My account will not update from free to lifetime membership so I reached out and did what was recommended…3 TIMES before I finally decided to ask for a refund. This was ONE day after signing up for the lifetime membership. They refused saying they don’t offer any refunds. Few red flags about this company: 1) I should’ve known $60 for lifetime membership was too good to be true - they’re deceptive! 2) they keep asking the customer to prove, repeatedly, even after sending them screenshots and doing what is expected, that there really is an issue. All they had to do is wipe my account and upgrade it themselves on the back end, but no dice. And 3) nothing says “we’re cheap and don’t believe in our own products” more than saying “We don’t offer refunds.”
By Carl Allison J.