SuiteOpReviews of suiteop.com

We use SuiteOp to manage guest check-in for a UK holiday let portfolio across several booking channels. Every guest now completes the same online check-in before arrival: their details, rental agreement, ID check and damage protection. I can see at a glance who’s ready and who still has steps to finish. The verification flags are a real help, so I only spend time on bookings that genuinely need a closer look. The damage protection records have already saved us from disputes. When a guest questioned what he’d paid, I sent him his record and the matter was settled in minutes. Guests can also book early check-in, late check-out and mid-stay cleans directly in the portal, which adds revenue without extra admin. There are a few manual steps, such as guests having to redo damage protection when they extend their stay, but overall it’s easy to use and has made our operations much smoother.

The only revenue generating software in my stack

We first came across SuiteOp at the SCALE UK event in Brighton in 2026, where we met Joey, who gave us a fantastic demonstration of the platform. From the very beginning, he was incredibly helpful and made the process of moving all our properties over to SuiteOp seamless. We are a property management company based in London, UK, and switching to SuiteOp has been one of the best decisions we've made! The platform is fantastic for both guests and hosts. You can include photos and detailed instructions for absolutely everything, from check-in and check-out to parking, access codes, appliance manuals and property information. It makes the entire guest experience so much easier and more professional. The upselling features are another huge benefit, particularly the ability to generate additional revenue through extras and damage waivers. It's an excellent way to increase revenue while improving the guest experience. What really stands out is just how easy the platform is to use, both for our team managing the properties and for our guests. We've now been using SuiteOp for several months, and I can confidently say we would never go back to our previous system. I genuinely cannot recommend SuiteOp highly enough. A huge thank you to Joey for his excellent support and to the entire SuiteOp team. We're so pleased we made the switch! Kings Home Accommodation – London, UK

SuiteOp has honestly made managing our short-term rentals so much easier! One of the things we love most is how it simplifies the experience for both us as hosts and our guests. Everything guests need is easily accessible in one place, which means fewer questions, less back-and-forth, and a much smoother stay overall. On our end, it takes a lot of the repetitive work off our plate and allows us to focus more on providing a great guest experience. It’s been a huge time-saver and has made our day-to-day operations much more efficient. Definitely recommend SuiteOp to anyone managing short-term rentals!

Over expensive. Terrible user interface on the backend. When someone requests an upsell, on my android app I am faced with a frozen page for the request in which I am unable to view which property and which specific upsell the guest is requesting. It's a big dealbreaker as I cannot respond to guests in a timely manner from my phone. I addressed this issue with SuiteOp and after 1 month the issue has still not been resolved. I have decided to move to Charge Automation as they are essentially the same service but they even have a free option! This price I'm paying here is just not worth it given there are practically free alternatives on the market.

SuiteOp has been a great addition to our operations at Altura Corporate Housing. As we grew to managing four furnished properties in Fort Lauderdale, we needed a platform that could help us stay organized while maintaining a high level of service for our guests. SuiteOp has helped us streamline communication, automate workflows, and simplify the behind-the-scenes tasks that come with running corporate housing. It has saved us time and allowed us to focus more on creating a great guest experience. We appreciate the thoughtful features, ease of use, and the fact that SuiteOp continues to support growing operators like us.

We've been using SuiteOp to manage our short-term rental operations, and it's been a fantastic addition to our business. Instead of juggling multiple platforms, SuiteOp brings everything together in one intuitive dashboard, making day-to-day operations much more efficient. The guest experience is excellent, with a branded portal for contactless check-in, digital guidebooks, and upsell opportunities. The AI-powered guest verification and damage waiver process is seamless, while the smart lock integrations, property monitoring, and automated cleaning and maintenance scheduling help keep everything running smoothly behind the scenes. One of the biggest advantages is how many separate tools it replaces. Having guest communication, IoT device management, property monitoring, and housekeeping automation all in one platform has saved us time, simplified our workflow, and reduced operational complexity. It also integrates well with our property management system and has helped create additional revenue opportunities through guest upsells. Overall, SuiteOp is a powerful, well-designed platform that continues to evolve. If you manage vacation rentals or hotels and want to streamline operations while improving the guest experience, I highly recommend it.

SuiteOp intergrations with other softwares has facilitated smeamless flow of running our business