Suite HomeReviews of suitehomechicago.com

I loved my stay at Suite Home Chicago at State and Grand. The furnishing was fantastic and the location was top tier. The best part is definitely the staff. They are very knowledgeable and understanding and I never hesitated to reach out to them with questions. The room service is also fantastic. It truly felt like home, and I will miss it.

Edit: We originally rated as 5 stars. Not long after submitting the review we were sent a bill for damages to the apartment, at the absolute end of the period of time the bill could be submitted. I stand by my original review in that the apartment was very clean and well furnished and Suite Homes was accommodating and responsive. However, the apartment complex management was a bit of a mess. We were given the wrong entry code and were almost locked out of the complex upon arriving. We were given the wrong garage door opener and had access to someone else’s property until they exchanged it. There was no mailbox key. Our dog’s names and info was wrong in their system and even though we had them DNA tested the day after we arrived, we were told weeks later that we had never brought them in. All of this was fine, we’re not fussy people and I’m very forgiving. However, we passed off some damage to the apartment as normal wear and tear. Minor things that didn’t bother us in the least - I mean, you’re renting the place temporarily, not finding a forever home. What we didn’t realize is that the lapses in complex management extended to their inspection team - they never inspected the apartment after the previous tenants vacated - and they pinned every bit of it on us at the last possible minute. We notified Suite Homes of this and encouraged they review their expectations of the management of the complexes. We had to pay the bill. So, while I still recommend Suite Homes, I also recommend nitpicking every single thing in the apartment, demanding resolution, to perfection. Because even though you may want to just go about your business and live amicably in your apartment without being that tenant that makes things difficult, you need to be difficult to cover yourself. Original review: Great apartment! It was clean and had plenty of dishes, towels, etc. We were very comfortable during our stay. The Suite Homes staff was very accommodating and easy to work with. We would definitely use them again. Highly recommend.

We had an emergency and needed a unit within a day . Suite Home stepped up and we got it done . They worked on it over a weekend and we got it done . Suite Home your the best . We got a unit at 8 E Huron , great building and great unit Mark

Excellent services from sales department to access the apartment. Location was awesome near to the Loop and other great places. The doorman service was polite in every time. I liked the Gym as well. Definitely recommended if you need to spend a couple of days/ weeks for job or just traveling to Chicago. I liked the cosy Sweet Home studio!😊🙏

The customer service exceeded my expectations, they were extremely accommodating. The property we stayed at was clean, fully furnished and had everything we needed to feel comfortable.

The entire Suite Home team is responsive, pleasant to work with. They create such a welcoming, easy, and professional experience for their clients! With properties in prime locations, it's always a treat to work with Suite Home.

We had an excellent experience with the people at Suite Home Chicago. They were very friendly, professional and responsive. We needed to rent a fully-furnished apartment in Vernon Hills, IL for a 1-month stay. Unlike other operators, the team at Suite Home Chicago was flexible and agreeable to accommodate our request for the short lease term. Other operators' minimum was for 2-6 months, or longer. The apartment was delivered to us in excellent condition, totally furnished and equipped with everything we needed, and more. Matthew had told us, "All you'll need to bring is your toothbrush." That was no joke. In addition to the furnishings, towels and linens, kitchenware and appliances, they provided Welcome kits with fruit, drinks, snacks, toiletries and more. The apartment smelled clean and fresh. Thorough COVID-19 wipe down and protections had been performed. The only items missing were a hair dryer and a food blender. When we contacted Suite Home Chicago, they rushed the items to us within 24 hours. Excellent service. Excellent documentation and information about the apartment, amenities and other helpful tips about the area.

It has been a great experience from the start. I was apprehensive moving from a 12000 sq ft home to a temporary 1000 sq ft apartment. Not only is very tastefully decorated but every thing you would need is there. The building is only 4 floors plus lower l evel garage. Very comfortable. Staff is very quick to respond to any questions.