fair
Took a little longer then i expected
By mary N.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
548 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Suitcase.com offers top brands on suitcases, luggage, computer bags, briefcases and more, free shipping and hassle-free returns.
Suitcase.com (suitcase.com) has 548 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 51 reviews with 4 stars · Clear filters
Took a little longer then i expected
By mary N.
Used it this past weekend on a Boeing 737; very pleased with its fit in the overhead compartment and its maneuverability on wheels. Packed two business suits and dress shirts in it and they made the trip wrinkle-free.
By Marco
reliable and good company. I will buy again indeed
By ANA C.
Suitcase.com is THE place to purchase luggage. The prices are good and the transaction (I bought 2 large suitcases) was absolutely flawless. I recommend this site to everyone that needs luggage.
By Ray H.
The only problem is that UPS delivered to wrong address,
By Lota C.
This was a great company to work with. Good price and prompt delivery. My purchase was a gift and I could find no way to send a birthday card or note with the order; had to call daughter to tell her I sent.
By Carl M.
We received our order very promptly. The only issue was that the color is not what we expected. The only close choice was "purple" and the one we received was not the same purple as the rest of our set.
By Karla L.
Would have earned a higher rating if an email was sent when the product shipped. Also, shipping company didn't knock on the door when making delivery, and left package outside the door.
By A First-time C.