Exactly what I wanted and on time.
Very happy with the quality.
By Lisa B.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
548 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Suitcase.com offers top brands on suitcases, luggage, computer bags, briefcases and more, free shipping and hassle-free returns.
Suitcase.com (suitcase.com) has 548 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 412 reviews with 5 stars · Clear filters
Very happy with the quality.
By Lisa B.
Bought a beautiful Cross pen for a graduation gift. Great price and shipping.
By Tony M.
I would use them again. Everything went smoothly.
By Oldrich K.
It was a super buying experience. Suitcase was delivered earlier than promised which was a bonus as we needed it tonpack for a trip. It was beautiful and better than expected!
By Larry D.
It was great and it shipped quick
By SHERRY S.
This survey follows up my 3rd order from Suitcase.com. Their price could not be matched by any other on-line luggage vendor. The items arrived - BRAND NEW - in original Samsonite packaging. Their on-line customer service provided me with a tracking number and my shipping was free. I received my order within 3 business days. I recommend Suitcase.com to anyone looking for quality products at a significantly discounted price. An FYI: Check their clearance luggage...they have the World's top lines at totally ridiculous prices....the only thing you may not be able to do is get a complete set of matching luggage but you can find that in the regular sections. I HIGHLY RECOMMEND THIS VENDOR AND TRUST THEM TO GIVE YOU THE BEST OF SERVICE AND QUALITY.
By MARIE K.
I found the product I was looking for on the internet. I ordered it and it came as promised. My husband absolutely loved the Father's Day gift!
By Teddy W.
This site is great & has the best & lowest prices around! Received order as promised & LOVE IT!! Will definitely check them out when making another purchase!
By Angie W.