Top notch products at a great price!!
Good company to buy from with great prices and very prompt delivery.
By Curtis G.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
548 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Suitcase.com offers top brands on suitcases, luggage, computer bags, briefcases and more, free shipping and hassle-free returns.
Suitcase.com (suitcase.com) has 548 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 412 reviews with 5 stars · Clear filters
Good company to buy from with great prices and very prompt delivery.
By Curtis G.
I knew what I wanted, and this site has it cheaper than amazon or the manufacturer's site. And it got to me more quickly than they promised!
By Jeffrey D.
I had some trouble because of my credit card and the second i email them i took them about 20 minutes to email me back. when calling their customer service seemed really nice i'm definitely buying from then again if i need to.
By Robin D.
I was impressed with the friendliness of the people tat I talked to on the phone, I felt from the beginning that they wanted my business. Shipping was prompt. If I ever need suitcases again this company has won my business,
By Robert F.
As I was purchasing two pieces of luggage, I had my reservations in doing business with this website, BUT I had checked their history on the BBB and satisfied with their ratings and reviews, purchased the luggage. VERY GLAD I DID! I ended up having speak with a CSR as they were having a minor glitch in their website, but the CSR was super and the sale went through without a hitch. The luggage arrived quickly and was in perfect condition. I would not hesitate to purchase from Suitcase.com again. Highly recommended!
By Carol K.
I found the suitcase I was looking for at a price much lower than anywhere else. It arrived in two days. Great service!
By Merry G.
Good quality product at a good price, delivered quickly. What more could you want?
By Michael D.
This was my first experience with Suitcase.com. They had quite a selection to choose from, found the one I wanted it had the best price and free shipping. Ordered, got it about a week later, so "free" fast shipping. Good experience, customer service was prompt and helpful.
By Tim K.