My order was delivered fast and as…
My order was delivered fast and as ordered! I also communicated with customer service and received a response right away. Thanks!
By campfiregirl56
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
779 reviews
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An online retailer for all things Suburban. We can help you locate and purchase any parts you may need for all things Suburban MFG including water heaters, furnaces, stoves, fire pits and all things associated.
SuburbanRVparts/FurrionRVparts (suburbanrvparts.com) has 779 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
779 approved reviews, newest moderated first
My order was delivered fast and as ordered! I also communicated with customer service and received a response right away. Thanks!
By campfiregirl56
Found a good replacement for a 1973 furnace!
By David M.
Surprised how quick I got my furnace and installed same afternoon. Works great. Thank you
By Grant M.
We placed our order on April 13 and received no information for several days after; we had to contact your company and only then did someone apologize because the order had not even been processed! Today is April 27 and the item still says it is "AWAITING SHIPMENT". We paid more for this part on your site hoping that your higher price would include better service. It's terrible that you do not communicate with the customer if you are having an issue or if you don't even have the part in stock. It's even worse for my family to continue without hot water with no end in sight. Taking a person's money without delivery or explanation really takes away their options. We hope this is resolved soon!
By Rachel
Response from SuburbanRVparts/FurrionRVparts· Jun 19, 2020
I apologize for the delay but this was a special order item which takes 7-10 business days to ship which is stated above the add to cart button on the product page. Due to Covid-19 the plat has been operating at 50% causing delays in production. I am sorry for the inconvenience!
With the current crisis we find ourselves in and some manufacturing slowing to a crawl. They went above and beyond to get the parts I needed although they could not get them all. They were very upfront and honest about what they could get and what they couldn't. They have become my go to place for the parts I need.
By George S.
Right parts quick shipping
By Robert C.
You had the parts needed in stock Easy to find on your site Pricing is fair Parts delivered on time Great experience
By William S.
exact parts needed. thanks
By Keenan K.