Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
210 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Submarinen (submarinen.com) has 210 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
210 approved reviews, newest moderated first
I would leave zero stars if I could. I never received my order, and despite reaching out to the company several times, they continue to blame the shipping company. Meanwhile, they have kept my money and have neither offered a refund nor replaced the items I paid for. Their lack of accountability and customer service is extremely disappointing. I would not recommend this company.
By Cheryl G.
Godt produkt til en god pris
By Christian P.
Aivan mahtava kokemus, vaikka sain odottaa pakettia kauan mutta oli odotuksen arvoinen. 😊 Korut on kauniita ja ainakin tämä ensimmäinen mikä minulla on käytössä, laitoin sen heti käyttöön samana päivänä kun tuotteen sain, on hyvin pysynyt paikallaan eikä mikään ole mennyt rikki, osia ei ole irronnut ja hävinnyt🤞 vaan kaikki on ollut tosi hyvin🥰 Kiitos tuhannesti teille mainiosta ja ystävällisestä asiakaspalvelusta ja siitä että teihin pystyi luottamaan alusta loppuun ja sai sen mistä maksoi ja piditte huolta että olin kartalla tilauksen kanssa koko ajan, sydämellinen kiitos tästä kaikesta! ❤️🥰🫶🏼 Olen todella tyytväinen❤️
By Johanna B.
Livraison parfaite, annoncée et faite au jour dit. Merci
By Kerm
Going round and round with customer service. First tracking # was a “glitch”. They sent another one that showed it had been delivered to my address. Went to the post office and was told that the number was bogus and it was not delivered to my address. When confronted with the evidence, they said they would re-send the merchandise. I finally received 1/2 of my order, but they said they sent the entire order and too bad, so sad. They offered a 20% refund. Do not buy from this company.
By Consumer
Easy to order and a great product. Took about three weeks to arrive but it was worth the wait. The stacking containers keep the fruit fresh much longer.
By Maria
Thus far, I have not received my package at all. The last shipping update shows that the item is at a shipping warehouse in Grand Rapids, Michigan. That was on August 6th, with no further updates. I live in central Texas. Attempts to reach customer service has got me nowhere. The help email address doesn't even allow it to be clicked on or entered. I need a refund ASAP.
By Susan M.
Never delivered product since June swears they did. Do not buy and be scammed like we were. We have been fighting with them for months.
By Pam H.
