prompt resolution of the problem
Very Quick!
By Anna R.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
28 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Student Seats is a college student ticket exchange platform. We secure all of the money exchanged on our site by utilizing Trustap's unique escrow platform and provide automatic buyer protection with every purchase. If you are looking to buy Football, Basketball, or Hockey tickets as a college student, check out Student Seats!
studentseats.com (studentseats.com) has 28 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
Showing 15 reviews with 5 stars · Clear filters
Very Quick!
By Anna R.
I bought a ticket and before claiming the ticket I realized I could no longer attend the event. They helped issue a full refund promptly.
By Jackson M.
Customer support was helpful and relatively quick to respond (responded within a few hours)
By Abigail L.
Communication was clear and we were able to resolve the matter in a reasonable amount of time to the satisfaction of everyone.
By BF
Response from studentseats.com· Dec 10, 2025
Thank you!
After issues with the app, the founder reaches out to ensure the problem gets resolved and truly cares about how the app is working and what the issue is. Great business!!
By Molly G.
Response from studentseats.com· Dec 10, 2025
Thank you!
Great customer service. All matters were resolved professionally and purposefully.
By Harrison H.
Response from studentseats.com· Dec 10, 2025
:)
Quickly resolved a dispute (buyer claimed they didn’t receive a ticket that was successfully transferred to them) in my favor. Process to respond to the dispute was very clear. Other than that, I’ve sold about 10 tickets over this site and it has gone smoothly every time.
By Throw A.
Response from studentseats.com· Dec 10, 2025
Thank you!
I had an issue with signing in. I filled out a support request and they reviewed it within minutes and got me back in. Very helpful.
By Shane B.
Response from studentseats.com· Dec 10, 2025
Thank you for your review!