StubGroupReviews of stubgroup.com

I had the pleasure of working with Dimitri and his team, and the entire onboarding process went incredibly smoothly. Before signing up, they took the time to explain the whole process, what to expect, and how they would handle my situation. Everything went exactly as planned, which I really appreciated. What reassured me the most was their ability to always come up with different options and solutions, no matter the situation. You can really tell they have a lot of experience and know exactly what they’re doing. I was dealing with a Google Merchant Center misrepresentation issue, and they helped me resolve it successfully. The team was extremely responsive, professional, and knowledgeable throughout the entire process. I’m genuinely very happy with the results. If you’re facing similar issues with Google, I highly recommend working with them. You’re clearly dealing with people who know their field inside out. A big thank you to Dimitri and the entire team for their excellent work!

We came to StubGroup after both our Google Ads and Google Merchant Center accounts were suspended, which was a stressful situation for an e-commerce business that relies on them. The team took the time to go through our accounts properly, worked out what needed fixing, and explained each step in plain terms so we understood what was going on. Thanks to their help, both accounts have now been reinstated. Communication was quick and clear throughout, and they were happy to answer every question along the way. Anyone dealing with a GMC or Google Ads suspension should get in touch with them. Highly recommended.

I’ve had an excellent experience working with StubGroup. Dimitry, Ryan, and Becky have all been professional, responsive, and very helpful throughout the process. Dimitry has been extremely thorough in reviewing our account, identifying the necessary changes, and providing clear and detailed guidance regarding our Google Merchant Center and Google Ads setup. Ryan and Becky were also very helpful from the beginning, clearly explaining the service and answering my questions. I especially appreciate the team’s communication, attention to detail, and willingness to help throughout the process. They have made a complicated situation much easier to understand and manage. It has been a pleasure working with Dimitry, Ryan, Becky, and the StubGroup team, and I would definitely recommend them to businesses looking for knowledgeable and professional Google Ads and Merchant Center support.

took a while but they never gave up an we got it done. so glad i used these guys. highly recommend them

StubGroup solved our suspended Google Ads account. I was impressed with their willingness to answer all the questions I had, how accessible they were and their level of professionalism. Above all, I was happy to get the suspension handled. Highly recommend.

Stubgroup were amazing to work with. More specifically, Anthony. Our Google Ads account was suspended for an advertiser verification issue. At first we tried to get our account reactivated on our own, but to no avail. We tried interviewing various other companies that specialize in getting suspended accounts lifted; none of them appeared to really have a proper solution proposed to us. Talking to Anthony, Ryan and Rebecca clearly showed us that they knew what they were talking about. Anthony was extremely detailed and professional. Our account has been restored and we're able to run our ads again. Thanks Stubgroup!

After more than a year of struggling to get my Google Ads account reinstated, I can confidently say that working with StubGroup was one of the best business decisions I’ve made. Before finding StubGroup, I worked with several other agencies that promised they could resolve my suspension, but unfortunately none of them were successful. I spent a significant amount of time, money, and effort with little to show for it. As an independent online retailer selling genuine designer fragrances, the suspension had a major impact on my business, so finding a team that genuinely understood Google’s policies was incredibly important. From the beginning, StubGroup approached my case professionally and methodically. Rather than making unrealistic promises, they carried out a thorough audit of my website, identified areas that needed improvement, and provided clear, detailed recommendations. Every suggestion had a purpose and was focused on ensuring my business fully complied with Google’s policies. A special thank you goes to Anna OSS, who was my point of contact throughout the entire process. Anna was exceptional from start to finish. She was always professional, knowledgeable, patient, and responsive. She kept me informed at every stage, answered all of my questions, and gave me confidence even when the process felt frustrating. Having someone who genuinely cared about achieving a successful outcome made a huge difference. What impressed me most was that StubGroup didn’t just submit an appeal and hope for the best. They took the time to understand my business, reviewed my supplier documentation, advised me on website changes, helped strengthen my compliance with Google’s requirements, and made sure every appeal was as thorough as possible. Their experience dealing with Google’s advertising policies was obvious throughout the engagement. They also helped me resolve the issues surrounding my Google Merchant Center account. This was particularly important because my Merchant Center had also been affected by the problems with my Google Ads account. StubGroup guided me through the process and helped ensure that everything was properly set up and compliant. I’m very pleased to say that everything is now working perfectly, with my Google Ads and Merchant Center accounts functioning as they should. After more than a year of setbacks and unsuccessful attempts with other agencies, StubGroup successfully got my Google Ads account reactivated. Seeing that notification was an incredible relief and has given my business the opportunity to grow again. If your Google Ads account has been suspended—especially for complex policy issues—and you’ve already tried other agencies without success, I genuinely recommend giving StubGroup the opportunity to help. They don’t take shortcuts; they focus on doing things properly and building a strong case based on compliance. Thank you to the entire StubGroup team, and especially to Anna OSS, for your professionalism, expertise, persistence, and excellent communication throughout this journey. I am extremely grateful for everything you’ve done and would not hesitate to recommend your services to other businesses facing similar challenges.

Phenomenal experience working with them. Dimitry kept us in loop with constant communication and helped resolve our issue asap.