Sorted
Got an email about new management and they sorted me out, quick delivery after waiting for a while previously. Happy days.
By Jay H.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
12 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
STRÔ life is listed under Malls & Marketplaces.
STRÔ life (stro.life) has 12 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
12 approved reviews, newest moderated first
Got an email about new management and they sorted me out, quick delivery after waiting for a while previously. Happy days.
By Jay H.
Very good and happy with my order. I ordered a small stro and an XL in gold, both look great and work perfectly. Love them for festivals, they look great with my outfits too
By Katie B.
Obsessed! Will definitely be buying another maybe in gold, fast delivery and perfect size to carry around
By Tara C.
No delivery. No response via customer service. Absolute scam.
By pink T.
I’m honestly super, super disappointed. I’ve been waiting over four weeks for my order and it still hasn’t arrived. I reached out to customer support multiple times, and it took them more than two weeks just to reply—and when they finally did, it was with a rude, two-sentence message offering no solution at all. I paid extra to have the order delivered faster, but they shipped it out almost two weeks late, and I’m still waiting. What makes this even worse is that they’ve now disabled the comment section on their Instagram, which feels really shady and scammy to me. So here’s my advice: don’t order from them. It’s not worth the stress or the wait. Instead, support your local shops—even if you can’t find the exact same product, you’ll at least get real service and accountability. Don’t support companies like this that just dropship and disappear when there’s a problem…
By Melissa
Terrible, did not turn up and did not get a refund, absolute con. Don’t trust the reviews on here there all fake, check the dates on them. This is not a real company
By Consumer
Purchased an item and it never arrived. They ignore emails and keep stalling. SCAM. Do not buy!!!
By Anonymous U.
Absolutely terribly it’s been months now, multiple emails, a tracking link that hasn’t been updated for ages and they are not even able to cancel your order and refund your money. If you are not able to run a business just don’t. Do not buy from them.
By Phillip G.