Two Funded Accounts closed without notice – Unresolved Support Ticket
I hold two funded accounts with Strix Options Funding, but my RixTrade account is showing "This account is closed" since Saturday. No email, no explanation, and zero prior warning. I logged support Ticket #0432 four days ago and followed up via official email, yet support has provided zero timeline or concrete updates. Missing multiple trading days on a funded account due to an unannounced lockout and silent support is unacceptable. Management needs to look into Ticket #0432 immediately and restore my account access.
By Muj




