Stretch Lab in Delray Beach, FLA
Stretch Lab in Delray Beach, FL is awful. They tell you that you can join for a short term but then bill you for three (3) months at $300 each. If you try to cancel, they charge you $200. Very unethical.
By Jeff
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
48 reviews
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stretchlab.com is listed under Wellness & Spa.
stretchlab.com (stretchlab.com) has 48 customer reviews on The Fair Hearing, with an average rating of 1.8 out of 5.
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Stretch Lab in Delray Beach, FL is awful. They tell you that you can join for a short term but then bill you for three (3) months at $300 each. If you try to cancel, they charge you $200. Very unethical.
By Jeff
Misty Aircraft the owner of Stretch Lab in Albuquerque New Mexico is a horrible lady. I filed a case against her company with the Department of Labor for non-payment of hours wages and commission and wrongful termination the Department of Labor showed in my favor and ordered that she pay $3068. A demand letter with that giving her until July 25th 24 pay and she did not. While working for her company I saw them do horrible things to members general manager Jasmine Jett and her store manager for Stretch Lab Winrock are liars and horrible ladies I have seen them screw several members over in membership packages. This company needs to be shut down here in Albuquerque
By Daniel T.
Their Stretchologists are excellent. However, the way they run their business is horrendous - they increase pricing without warning & just bill you. When you cancel in writing, they harass you for months and threaten you with taking away gift card stretches you've gifted someone, which is illegal. The woman that owns the one I went to is truly abusive and fights with everyone. They still haven't refunded by overcharge, "which was an accident." I get 2 - 3 late notices from them a day, 55 days after I canceled with them.
By Brenda Copeland M.