i accidentally ordered a shoe and i…
i accidentally ordered a shoe and i tried to cancel and it wouldn’t allow me and i emailed the website and never got a email and lost money
By Adam
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
706 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
STRAYE IS A FOOTWEAR BRAND WITH THE MOST DURABLE, VALUE-PRICED SKATE SHOE, OFFERING UNIQUE STYLES THAT ALLOW YOU TO BE FORWARD, FLUID AND UNEXPECTED.#1 SELLING LOGAN PUFF
STRAYE (straye.com) has 706 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
706 approved reviews, newest moderated first
i accidentally ordered a shoe and i tried to cancel and it wouldn’t allow me and i emailed the website and never got a email and lost money
By Adam
Order process was easy and shoes arrived quickly.
By Maria E.
badly as I still have-not received the shoes
By Joann G.
Response from STRAYE· Nov 16, 2023
Hi JoAnn, Your pre-ordered shoes are in transit. Thank you for your patience in our not-so-good experiment with taking pre-orders.
Great shoes I already ordered two pairs
By kenneth W.
I got the notification that the pair I wanted was available a little while after I signed up for a notification. I’m extremely pleased with the customer service!
By Lav
Amazing shoes, and extremely smooth delivery. The ordering experience was also pretty chill.... amazing company, much love <3
By Viktorio El H.
i order the shoes on august 11th and they are now being shipped to come today.
By Sumaiya F.
Response from STRAYE· Nov 8, 2023
Thank you for your patience. You are correct. It was a pre-order, and was advertised as such. We informed our customers that there would be potential delays.
Great customer service!
By Rob