Almost everything that used to be free…
Almost everything that used to be free is now a subscription feature. Almost unusable on the free tier sadly
By Liam
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
488 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Designed by athletes, for athletes, Strava’s mobile app and website connect millions of runners and cyclists through the sports they love.
Strava (strava.com) has 488 customer reviews on The Fair Hearing, with an average rating of 1.6 out of 5.
488 approved reviews, newest moderated first
Almost everything that used to be free is now a subscription feature. Almost unusable on the free tier sadly
By Liam
this app has stopped recording runs, i paid for the full version and still continue to fail. terrible.
By Aria R.
Great app for cyclists! It's my every day app for recording my sports activities. The segments feature is super addictive. No problem to pay 59 USD per year for it. Keep up the good job by continuously adding features!
By Cody J.
Too often if you stop, check the distance and then continue the app doesn't resume. This has happened many times.
By re
Extrem schlechter Service, voll automatisiert, unpersonalisiert, auf englisch. Problem nicht gelöst. Bewertungsfunktion nach wenigen Tagen deaktiviert, damit man kein Feedback mehr geben kann.
By Martin
Despite the fact the free version of the app is pretty limited I still can track my routes on the bicycle. But be aware that if you want to measure the speed properly, then don’t look in the Strava. buy the bike computer instead.
By Stuart L.
Alex M (team Strava support) answered my request in the Strava Support place knowing that i cannot enter in Strava becose i am suspended! shame you Strava you are the worst.....
By stefano
Jetzt ist Schluss! Fast 30% Erhöhung des Jahresabonnements ist eine Frechheit! Bin ich Krösus, dann wird nur noch die Gratis-Version genommen! Garmin ist für die Datenauswertung auch gut und umsonst.
By Frank A.